Editorial Board   Guest Author

Mr. Sharp

Jonathan Sharp

Director, Product Quality & Innovation, F&B, Focused Service Brands, Hilton Worldwide

Jonathan Sharp is director of product quality and innovation at Hilton Worldwide, where he oversees food and beverage for the company’s focused service brands outside of the Americas. Mr. Sharp is responsible for the development and implementation of food and beverage products and services for Hilton Garden Inn and Hampton Hotels throughout Europe, the Middle East, Africa and Asia. With more than 25 years of experience in the hospitality industry, Mr. Sharp has played an integral role in adapting Hilton Worldwide’s focused service brand F&B offerings to fit the needs of global markets. Prior to joining Hilton in 2011, he served as head of F&B for Travelodge, where he managed a portfolio of 150 hotels. Previously, Mr. Sharp also held the position of area manager of U.K.-based Greenalls Brewery, overseeing operations of 40 bars. A passion for culinary arts, Mr. Sharp also owned and operated an Italian restaurant from 2001-2004. Mr. Sharp studied at Blackburn Catering College in the U.K. where he trained and earned his qualification as a chef.

Mr. Sharp can be contacted at 901-374-6462 or jonathan.sharp@hilton.com

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.