Editorial Board

Mr. Mavros

John Mavros

Attorney at Law, Partner, Fisher & Phillips, LLP

John Mavros, Attorney at Law, is a partner in Fisher Phillips’ Irvine office. His practice involves representing employers in all aspects of labor and employment law, including wrongful termination, discrimination, harassment, and retaliation. His practice also involves representing employers against unpaid compensation claims, including unpaid minimum wages, overtime, meal/rest period premiums, vacation pay, and/or business expenses, on both an individual and class action basis. Mr. Mavros defends all types of businesses involved in civil litigation or arbitration. This includes defending claims brought before the Division of Labor Standards Enforcement (DLSE aka the Labor Board) and the California Unemployment Insurance Appeals Board. Mr. Mavros' practice also includes preventative counseling. He regularly assists employers with employee handbook preparation, wage/hour audits, new hire policies, employee compensation plans, severance agreements, reductions in force, and day-to-day workforce issues. Mr. Mavros also conducts sexual harassment prevention training as mandated for all California employers by AB 1825. Mr. Mavros is known for being responsive to the needs of his clients and providing a high level of service that his clients can trust. Prior to becoming an attorney, Mr. Mavros worked for a hotel management company that focused on revitalizing and restoring profitability for hotels and motels. Mr. Mavros' experience in this industry has allowed him to provide unique insights for his hospitality clients and to understand that customer service is a number one priority. Mr. Mavros is an active sponsor of the Asian American Hotel and Lodging Association (AAHOA) and the Anaheim/Orange County Hotel and Lodging Association (AOCHLA). While in law school, he served on Chapman Law Review's Executive Board and served as an extern for the Honorable George P. Schiavelli of the U.S. District Court, Central District of California, in Los Angeles.

Mr. Mavros can be contacted at 949-798-2134 or jmavros@laborlawyers.com

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.