Editorial Board   

Ms. Tocguigny

Yvonne Tocguigny

Chief Creative and Strategy Officer, Archer Malmo

In 1980, Yvonne Tocquigny launched her company, Tocquigny (TOH-KEY-KNEE), and from its inception, the digitally minded creative shop has focused on transforming brands. Adweek, B2B and Clutch have all named Tocquigny a top agency, honors reflective of the shop’s work for clients such as CITGO, Jeep, Dell, Hitachi, USAA and Caterpillar. Collecting and building a talented team of makers, thinkers and doers — all working within a company culture that complements the uniqueness of Austin — Ms. Tocquigny is regarded as a forward-thinker in the industry, one who looks beyond the norm to reach goals and objectives. Ms. Tocquigny has become a business trailblazer, a leading marketer, a sought-after speaker, a respected writer and a mentor to many. In 2015, Archer Malmo, a leading brand communications agency based in Memphis, approached Ms. Tocquigny to consider an acquisition. Learning that Archer Malmo shared many of Tocquigny’s philosophies and values, and understanding that the combination of the two shops would better serve the agency’s clients, Ms. Tocquigny made the bold move to join forces. Despite the change of the company name, the agency’s work for clients in Austin and throughout the country remains the same, as have Ms. Tocquigny’s responsibilities. She continues to advise companies on topics such as digital marketing strategies, branding, messaging, business planning and ways to structure marketing organizations. Yvonne and her senior staff continue to be responsible for generating business for the Austin office. As Creative and Strategy Officer of Archer Malmo, Austin, Ms. Tocquigny remains a popular columnist for the Austin Business Journal and is a frequent speaker for groups of CEOs across the country, international Six Sigma organizations, CEOs in the banking and finance industry and groups of startup entrepreneurs. Recently, Yvonne presented at BMA15, the largest B2B marketing conference in the world. Ms. Tocquigny is a Founding Partner and mentor for The Capital Factory, an incubator for startup companies that draws business talent from across the country. She is an inaugural member of the Advisory Council for the School of Undergraduate Studies at the University of Texas and a member of the Advisory Board of the Harry Ransom Center at the University of Texas. Please visit http://archermalmo.com/ for more information.

Ms. Tocguigny can be contacted at 512-532-2800 or Yvonnet@archermalmo.com

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.