Editorial Board

Mr. Meek

Frank Meek

International Technical & Training Director, Orkin, LLC

“Knowledge is power when it comes to effective pest management.” An industry veteran, Frank Meek has been with Orkin since 1986. In 2003, he was named among the future leaders of the pest management industry in Pest Control Technology magazine’s “40 Under 40” ranking. Currently, as the International Technical and Training Director, Mr. Meek provides technical support and training in both sales and service to Orkin's international franchises, helping them grow and develop in their specific markets. As a board-certified entomologist, Mr. Meek teaches Integrated Pest Management principles and can explain how to use all available methodologies to prevent pest infestations in various commercial settings. Mr. Meek has experience in all areas of pest control, enabling him to provide a cross-industry overview of the role that pest management can play in improved safety and sanitation. His common-sense approach and extensive experience make him a natural media resource. Among other pest management topics, he is well versed in best pest management practices in hospitality environments. Mr. Meek is a regular speaker at National Pest Management Association (NPMA) and many international, state and regional pest control association meetings, as well as non pest control industry associations such as the American Society for Healthcare Environmental Services (ASHES). He has published many articles for the pest control industry trade magazines, as well as major media outlets such as Wall Street Journal, New York Times, CNN, MSNBC and others. Meek has also represented Orkin on national television with appearances on shows such as the NBC Today Show, CNN and ABC News. Mr. Meek writes a monthly column called “Technicalities” for PMP magazine. In 2005, he co-authored the IPM Recommended Practice book for American Society for Healthcare Environmental Services (ASHES), which has become the standard for providing pest management service to the healthcare industry. In 2010, Mr. Meek authored the chapter on Occasional Invader Pest in the 10th edition of the Mallis Handbook to Pest Control Operations. Previously, Mr. Meek has contributed to HotelExecutive.com on topics ranging from pest management practices for LEED certification to bed bugs and integrating pest management into redesign plans.

Mr. Meek can be contacted at 404-888-2898 or fmeek@rollinscorp.com

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.