Editorial Board   Guest Author

Mr. Keizer

Lucas Keizer

Director, Knowledge Centre Sound Insulation

Lucas Keizer is the Director of Knowledge Centre Sound Insulation (KGI) and president of the Foundation Quiet hotelrooms® He is based in the firm’s Amsterdam office, where he is in charge of Research Services.Together with several knowledge partners, KGI set up an innovation team which has developed a number of sound insulation systems specifically geared to hotels. Putting together all this information, we have developed a sound measuring technique which allows us to measure the sound insulation level of individual hotels rooms as well as of hotels as a whole. We have tested many rooms with this technique and this has led to the Quiet Room classification system. We are now able to classify hotel rooms into several sound insulation categories based on the specific QR-conditions. If necessary, we can upgrade hotel rooms into a higher category with the implementation of our dedicated sound insulation systems. Lucas Keizer started the Knowledge centre sound insulation in 2009 and created the Quiet Room label with Quiet Hotel Awards in 2014. Mr. Keizer has worked with many of the world’s leading hospitality companies, such as IHG, Hilton, Starwood and Marriott. The company has assisted hundreds of luxury independent and branded hotels throughout the world, providing with the Quietroom label and Soundproof solutions. Mr.Keizer has over 20 years experience in business development, working in the accommodation, Acoustics,Real Estate and sectors of the hotel industry. He completed his Bachelor Acoustics engineer and his Executive MBA from Amsterdam School of Business. Please visit http://kgigroep.com for more information.

Mr. Keizer can be contacted at +3184-003-0094 or lkeizer@kgigroep.nl

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.