Editorial Board   Guest Author

Mr. Copps

Pat Copps

Pacific Division Technical Services Manager, Orkin, LLC

Pat Copps is a board-certified entomologist in urban and industrial entomology. He provides technical support to pest control technicians in Orkinís Pacific Division. With more than 40 years of experience in the pest management industry, Mr. Copps has collaborated on various research studies and worked in a variety of different roles. He has held various positions in the pest management field, serving in technical, quality assurance and managerial roles. He has also assisted in the preparation and oversight of Integrated Pest Management (IPM) programs in agriculture, residential, resort, commercial/industrial, food production, and healthcare environments. Mr. Copps graduated from the University of Manitoba with Bachelor of Arts (English) and Bachelor of Science degrees in agronomy, and then earned his Masterís degree in entomology from the University of Guelph. As part of the research for his masterís degree, Mr. Copps analyzed mosquito habitats and trapping techniques. He later went on to develop a pest management program in grain agriculture in Saudi Arabia with PCO Canada, now a part of Orkin. Mr. Copps has published articles and been interviewed for numerous publications, and has worked with print, radio, and television media. He is a recipient of the 2013 Crown Leadership Award, the IPM Service Award from the University of Arizona in 2014, and was co-winner of the Entomological Society of America IPM Team award in 2010. Please visit http://www.orkin.com/commercial for more information.

Mr. Copps can be contacted at pcopps@orkin.com

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.