Editorial Board   Guest Author

Ms. Markham

Katherine M. Markham

Principal and Co-Founder, ConventionPlanit.com

Katherine Markham, CHME is the Principal & Co-Founder of ConventionPlanit.com, a multimedia search channel and RFP portal. She is responsible for marketing strategies and new business development. An innovator for her time, Ms. Markham created ConventionPlanit.com in 2003, when online bookings for the meetings industry were not yet widespread. Her vast knowledge of the hospitality industry combined with a desire to solve a problem sparked the creation of ConventionPlanit.com. The concept was simple: provide meeting planners an easy way to access information while helping suppliers reach more buyers. An Advisory Council of meeting planners assisted in outlining the search functionalities of the website, truly making the website a tool designed by and for meeting planners. With a vision to position buyers with sellers through technology at the forefront, the website is an industry favorite for original meeting planners who prefer a commission-free environment and easy sourcing tools. Today, ConventionPlanit.com boasts a strong industry endorsement by Senior Planner Industry Network (SPIN), and partnerships that include the American Society of Association Executives (ASAE), Hospitality Sales and Marketing Association (HSMAI), IMEX and IBTM. Additional digital offerings for suppliers have grown over the year to access hard to reach buyers. Ms. Markham began her career in group sales with Marriott Hotels and has held leadership positions in sales and marketing for Renaissance Hotels, Radisson Hotels, Homestead Resort, Associated Luxury Hotels and Resorts, Inc., Greater Milwaukee Convention & Visitors Bureau, and Expovision. She is also a Certified Hotel Marketing Executive (CHME). Prior to launching ConventionPlanit.com in 2003, Ms. Markham was Co-Founder of the Alliance Service Network, a lead generation firm for service providers. Ms. Markham was a weekly host of Your Meeting Matters, a segment of the Washington, DC radio program Association Nation, in which she engaged key players in the meetings industry in lively discussions. Ms. Markham served on the marketing advisory councils for APEX and Event Technology Exposition. Please visit http://www.conventionplanit.com for more information.

Ms. Markham can be contacted at 301-975-9462 or katherinem@conventionplanit.com

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.