Editorial Board

Ms. Donnally

Trish Donnally

Regional PR Director , Gensler

Trish Donnally is the regional Public Relations Director for Gensler. Previously Ms. Donnally was Director of Public Relations for ForrestPerkins. She has built her career on writing about and promoting inspiring design. Following ForrestPerkins’ merger with top international architecture and design firm Perkins Eastman (no relation) on January 1, 2016, Ms. Donnally also began supporting Perkins Eastman in Communications. Previously, Ms. Donnally was Editor in Chief of *Washington Spaces*, a design magazine owned by *The Washington Post* that she helped launch in 2004 to celebrate the work of talented architects and interior designers.* Ms. Donnally has co-authored three books on design. The first, *The New Traditional* with Darryl Carter, one of *Architectural Digest’s* Top 100, Clarkson Potter/Publishers, 2008, is in its third printing. *Elle Décor* named her second book, *The Collected Home*, also co-authored with Darryl Carter, among the “Best Design Books of Winter 2012”. And she co-authored *Ingenue to Icon* with Howard V. Kurtz, D Giles Limited, London, 2015. As Fashion Editor of the *San Francisco Chronicle*, Ms. Donnally interviewed Giorgio Armani, Ralph Lauren, and Karl Lagerfeld, among others, and was honored with more than two dozen national journalism awards. She covered the runway collections in Milan, Paris, and New York for 15 years. Ms. Donnally holds a Bachelor of Science in Conservation and Resource Management from the University of Maryland. Please visit https://www.gensler.com/ for more information.

Ms. Donnally can be contacted at 512-867-8100 or trish_donnally@gensler.com

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.