Editorial Board

Mr. Patel

Sheenal Patel

Co-Founder and Chief Executive Officer, NVN Hotels

Sheenal Patel is a co-founder and Chief Executive Officer of NVN Hotels, named one of the nation’s top hotel companies Hotel Management Magazine in 2015. In this role, Mr. Patel leads general corporate strategy and all efforts related to property management. He is also Principal of NVN Hotels’ investment affiliate, Arbor Lodging Partners. Mr. Patel co-founded NVN Hotels in 2006 with high school classmate Mr. Bonthala Bonthala. Today NVN Hotels has grown to a leading hotel management company approved for management by Marriott, Hilton, Starwood and IHG, with a national portfolio of hotels and more than 500 associates around the country. The NVN Hotels team has a long history of providing strong leadership for hotel operations and a reputation for presenting innovative solutions for the many challenges faced by hotels. Prior to co-founding NVN Hotels, Mr. Patel was a vice president with Related Capital Company, a New York-based investment firm, where he was responsible for the origination of approximately $800 million of tax-exempt bond transactions for LIHTC multifamily projects located throughout the United States. Mr. Patel started his career in the Leveraged Finance Group within the Investment Banking division of CIBC World Markets. Mr. Patel earned his bachelor of arts in economics from the University of Michigan and at the London School of Economics completed a year-long general course program in mathematics. He is a member of the IHG Owners Association Industry Advocacy Committee, a member of the President’s Circle of the Chicago Council on Global Affairs, and is active in alumni affairs for Phillips Exeter Academy. Please visit http://www.nvnhotels.com for more information.

Mr. Patel can be contacted at 312-755-1110 or info@nvnhotels.com

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.