Editorial Board   Guest Author

Ms. Hart

Christina Hart

Senior Principal / Director of Hospitality Interiors, HOK New York

Christina Hart has honed a niche in designing signature restaurants, premier spas and upscale luxury suites and hotels. She has overseen the renovation of the historic Hotel du Parc in Switzerland for Kempinski; The Fairmont Oman Resort in the Persian Gulf; select spaces of the world renowned Waldorf Astoria in New York as well as design renovations and new builds four- and five-star hospitality projects in the U.S. and around the world. Ms. Hart‘s diverse roster of projects also includes completing corporate interiors for: Nestlé Waters North America, Merrill Lynch, Met Life and Morgan Stanley during her tenure at both Haverson Architecture & Design and WBTL. Recent work includes: a refresh of the Asiate Restaurant, renovating the One Bedroom Suites and concept and design of the penthouse space, Suite 5000, all at the Mandarin Oriental New York; select spaces at the Statler Hotel of Cornell University; and the InterContinental Hotel at the Texas Medical Center in Houston. Ms. Hart’s re-design of the Al Faisaliah in Riyadh, Saudi Arabia will open in 2017. The premier resort, which was built a decade ago by Lord Norman Foster, is located in a towering skyscraper and celebrated as one of Riyadh’s most impressive properties, catering to discerning business and international visitors. Her launch of the first Melia Hotel in North America earned a Gold Key Award in 2012. A frequent lecturer and panelist, she has spoken at Cornell’s Center for Hospitality Design Research Roundtable at the Cornell Hotel School. Ms. Hart holds a B.S. in Design & Environmental Analysis from Cornell University. Prior to BBG-BBGM’s merging with HOK, she was an Interiors Partner. Please visit http://www.hok.com for more information.

Ms. Hart can be contacted at 646-385-7653 or christina.hart@hok.com

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.