Editorial Board

Mr. Davis

Todd Davis

Chief Executive Officer, SkyTouch Technology

Todd Davis is a Hospitality technology executive with 30 years of experience leading innovative technology solutions delivery to the hotel industry. Mr. Davis led the team that took choiceADVANTAGE, the first hotel property management system (PMS) built entirely in the cloud, and created what is now SkyTouch Technology. SkyTouch is the provider of the most widely used cloud-based property management system, designed to help hotel companies enhance guest experience, advance performance, and achieve growth. Before taking the reigns as SkyTouch CEO, Mr Davis was Chief Information Officer for Choice Hotels International, Inc. There he led Choice Hotel's global IT strategy, providing high-performing solutions to the company and its 6, 300-plus franchised hotels worldwide. Mr. Davis joined Choice Hotels in 1995, where he held multiple positions, most recently serving as chief technology officer before his promotion to chief information officer in March 2013. Under Mr. Davis' management, Choice Hotels earned multiple honors for technology excellence, including a Hospitality Technology Visionary Award and an Oracle Innovation Award. Before joining Choice Hotels, Mr. Davis was an advanced systems engineer for Electronic Data Systems (EDS) focusing on hotel industry solutions. Prior to EDS, Mr. Davis designed global reservation solutions for Cendant Corporation and focused on the consolidation of Cendant's multiple systems and data centers. Mr. Davis is a graduate of Northern Arizona University, where he earned his bachelor's degree in business administration with emphasis in hotel and restaurant management. He serves on the NAU School of Hotel Restaurant Management and Computer Information Systems Advisory Board. Please visit http://www.skytouchtechnology.com for more information.

Mr. Davis can be contacted at 623-201-8148 or tdavis@skytouchtechnology.com

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.