Editorial Board

Dr. Hardigree

Christian Hardigree

Founding Director, Michael A. Leven School of Culinary Sustainability, KSU

As Founding Director and Professor of the Michael A. Leven School of Culinary Sustainability and Hospitality at Kennesaw State University, Dr. Christian Hardigree oversees the Bachelor of Science degree program which houses over 260 majors and services over 1500 students enrolled in classes.

Addressing both “sustainability on the plate” as well as “sustainability beyond the plate” in terms of water, waste and energy efficiencies, this highly relevant management program provides a competitive advantage and discernible point of differentiation as the epicenter for teaching, research and best practices in sustainable culinary and hospitality management. The flexibility of the program’s curriculum allows students to emphasize careers in beverage management, event planning, specialized cuisines, and the hotel industry.

Prior to coming to KSU, Dr. Hardigree served as a tenured faculty member in the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas (UNLV), teaching graduate and undergraduate courses in law, management, ethics and diversity. During her tenure at UNLV, she also served as the Assistant President and Chief of Staff to the University President, the Associate Dean for Strategic Initiatives in the Hotel College, the Department Chair for Hotel Management, and as the Associate Athletic Director for Community Development and Special Projects.

Dr. Hardigree started teaching courses at UNLV in 1997, being awarded several awards for teaching and service, in addition to compiling an impressive and nationally renowned research and scholarly engagement portfolio. In addition to her academic obligations, Dr. Hardigree has an extensive background as a trial attorney practicing primarily in the areas of premises liability, security/safety, products liability, and employment law. She maintains an active caseload, including private consulting and mediation/arbitration services. She is a Nevada state-appointed Arbitrator. She is licensed to practice law in the states of Nevada and Georgia, as well as the United States District Court, District of Nevada.

Dr. Hardigree also serves as a consultant for numerous clients on a variety of issues. Dr. Hardigree conducts research and presents nationally at industry conferences as related to her areas of expertise, including food safety, risk management, sustainability, workplace violence and employment / management issues. She is a national expert on bed bug litigation, speaking across the country on the subject.

Please visit http://www.kennesaw.edu for more information.

Dr. Hardigree can be contacted at 470-578-7974 or chardigr@kennesaw.edu

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.