Editorial Board   Guest Author

Mr. Bowie

Steve Bowie

General Manager On-Premises Laundry, Alliance Laundry Systems

Steve Bowie is general manager of on-premises laundry at Alliance Laundry Systems. Mr. Bowie is responsible for managing the overall North American on-premises business, which includes the UniMac, Speed Queen and Huebsch brands. Alliance Laundry Systems is the world leader in the manufacture of commercial laundry equipment. Mr. Bowie has two years of commercial laundry equipment experience as well as a total of 23 years of commercial cleaning equipment experience supporting a variety of markets, such as, hospitality, spas and athletic facilities to fire departments, hospitals and long-term care facilities. 

Helping customers minimize their operational costs while improving their overall cleaning process. Mr. Bowie has a passion for assisting hotel general managers and laundry managers to gain a better understanding of their laundry operating costs and how to leverage technology to gather data that drives improved performance. His focus has been rooted in the concept that you can't improve what you can't measure. For years, the laundry room has been the only part of the hotel operation that hasn't provided a daily report to general managers on the productivity/costs.

Mr. Bowie has been educating managers on the need to get a better handle on costs and available resources to match staffing etc. to the ebb and flow of the property's occupancy rates. In addition, he has served as a thought leader on the subject of laundry for a variety of publications, organizations and associations.

Please visit http://www.alliancels.com for more information.

Mr. Bowie can be contacted at +1 920-748-3121 or steve.bowie@alliancels.com

Coming up in September 2020...

Hotel Group Meetings: Demand vs. Supply

It is a great time for hotel group meetings. It is expected that once again this sector will grow by 5-10% in 2020, partly due to the increasing value of in-person group meetings. Because people now spend so much time in front of their screens, face-to-face interactions have become a more treasured commodity in our modern world. Plus, the use of social media reinforces the value of engagement, discussion, conversation, and networking - all areas where group meetings shine. Despite this rosy outlook, there is a concern that demand for meetings far exceeds the supply of suitable venues and hotels. There are very few "big box" properties with 500-plus rooms and extensive conference facilities being built, and this shortage of inventory could pose a serious challenge for meeting planners. In addition to location concerns, the role of the meeting planner has also evolved significantly. Planners are no longer just meeting coordinators - they are de facto travel agents. Cultural interactions, local dining, experiential travel, and team-building activities are all now a part of their meeting mix. Plus, they have to cater to evolving tastes. Millennials are insisting on healthier venues and activities, and to meet their demands, hotels are making yoga breaks, fresh-pressed juices, plant-based diets, state-of-the-art gyms, and locally-sourced menus available. Millennials are also insisting that meeting venues practice Corporate Social Responsibility, which means upholding sustainable and ethical values; investment in the local community; health and well-being of employees; and general business practices that reflect being good citizens of the planet. Finally, there is a growing trend to merge meetings with other local events, such as music festivals, sporting events, and cultural attractions. The December Hotel Business Review will report on issues relevant to group meetings and will document what some hotels are doing to support this part of their operations.