Mr. Schuurman

Darrell Schuurman

Co-Founder

Canadian Gay & Lesbian Chamber of Commerce

Darrell is the co-founder of the Canadian Gay & Lesbian Chamber of Commerce, and is presently the Director of the Chamber's tourism program. Darrell is responsible for improving economic opportunities for gay and gay-friendly tourism-based businesses through research, market development, and the promotion of Canada as a gay travel destination.

Darrell has over 15 years experience in the tourism industry, working in the accommodation, transportation, tourism services, and travel trade sectors of the industry. He currently works with Canada's national passenger railway, VIA Rail, as Manager of Market Development. Working closely with tour operators and suppliers, he is responsible for increasing market share within the Ontario region.

Prior, Darrell worked with the Canadian Tourism Human Resource Council as Director of Sales & Marketing. He worked closely with provincial tourism education councils, provincial tourism industry organizations, and national tourism associations, and was responsible for developing a national brand for the Council's products and programs.

Darrell completed his Bachelor of Commerce Degree concentrating in Tourism at the University of Calgary. He currently resides in Toronto, Ontario.

Mr. Schuurman can be contacted at 416-761-5151 or darrell@cglcc.ca

Coming Up In The March Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"The Four Habits of Highly Effective Human Resources"
By James Bermingham, Vice President, Montage Hotels
"Embassy Suites 'The Circle of Leadership"
By Darci Riesenhuber, Director of Brand Culture, Embassy Suites Hotels
"Applying Consumer Marketing Best Practices to Employee Loyalty"
By Fred Bendana, Executive Director Client Services, Maritz Loyalty & Motivation
"How Incentives are Changing to Keep Existing Staff Motivated?"
By Jim Houran, Partner, HVS Executive Search
PLUS: Mobile Technology - Attracting & Retaining Top Talent - Education - Employee Engagement - Employment Claims & Litigation - Employment Contracts - HR Management.