Mr. Millar

Ian Millar

Deputy Director of INTEHL

Ecole Hôtelière de Lausanne

Ian Millar’s double expertise in the areas of hospitality and information technology sets him at the forefront of new developments in the international hospitality industry.

In addition to his BA Honours degree in International Hospitality Management from the University of Brighton, UK, he is a certified computer technician (Comptia A+).

Professor Millar is also a Certified Hospitality Technology Professional – the first European to receive this qualification for hospitality professionals, which is awarded by HFTP (Hospitality Financial and Technical Professionals), a reputed international association which serves over 4,800 members across the world.

Professor Millar is a frequent presenter at international IT conferences and is a member of the Advisory Board of the European Hospitality Technology Education Conference (EHTEC), a group of global hospitality experts.

He is a member of the Board of Directors of HFTP (Hospitality financial and technology professionals) as the group’s educational representative, with the responsibility of helping HFTP to achieve its strategic goals and to help with European expansion.

Professor Millar began his career as a Food and Beverage manager in the UK and then implemented various hospitality IT systems for companies based in London and Paris. He joined EHL in 2001.
Professor Millar has been instrumental in developing the exceptional resources and expertise available to students at the school. He created EHL’s unique CyberHotel, a specially equipped and fully functional centre on campus that features best practical IT solutions in hospitality technology currently used in the industry. Professor Millar has also set up a Student Chapter for the European HFTP at EHL which regularly hosts guest speakers and meetings, and whose main purpose is the education of EHL students in the areas of technology and finance.

As of May 2011, Professor Millar is the deputy director of INTEHL, the Institute of Innovation and Entrepreneurship at EHL.

Presentations:

HITEC 2006 – Session speaker – Food and beverage Business intelligence systems
EHTEC 2006 – Session speaker – Software as a Service
EHMA 2007 – Session speaker – Implementing software as a service applications.
EHMA – 2008 – Session speaker – Guest room technology
Master Inn Holders 2009 – Generation “Y” and technology use, considerations for hoteliers
Master Inn holders 2010 – Top 10 technology issues in hospitality
EHTEC 2010 – Session speaker “generation Y and hospitality technology”
HVS INDIA 2010 – Keynote speaker “Hospitality technology as a service”
Catersource 2011 – Event and meeting technology

Guest lecturer:

Emirates academy Dubai 2008 – Guest lecturer, Hospitality Information technology
Romania Hotel school – 2008, 2010, Guest lecturer, hospitality information technology

Articles:

HTR (Swiss hospitality newspaper) – various technology articles 2008 / 2009
EHLITE magazine – Hospitality technology for guest rooms
EHLITE magazine – Boutique hotel technology
Hotel Yearbook 2009 – Future use of devices and internet for hotels
Hotel yearbook 2010 – Technology standards in hotels
Hotel Yearbook 2011 – Technology Roundtable
The Bottomline – May 2009 – Real time room maintenance
The Bottomline – may 2010 – Embrace the generation Gap

Mr. Millar can be contacted at +41 21 785 11 74 or Ian.millar@ehl.ch

Coming Up In The June Online Hotel Business Review

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Hotel Sustainable Development: Principles and Best Practices
Sustainability is now a daily topic that affects every facet of hotel development and operations. As hotelier Hervé Houdré recently noted "The goal of Sustainable Development is clearly to secure economic development, social equity, and environmental protection. As much as they could work in harmony, these goals sometimes work against each other". In the June Hotel Business Review, some of the industry's most recognized sustainable development experts come together to identify emerging trends and discuss how sustainability is currently affecting the hotel industry. Each author presents the most important aspects of sustainable development of much interest to hotel owners, operators, investors and developers. We include perspectives and case studies on best practices from leading hotel groups and other industry players.
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