Editorial Board   Guest Author

Mr. Callaghan

Chad Callaghan

Principal, Premises Liability Consultants

Chad Callaghan is the Principal for Premises Liability Consultants, a sole proprietorship that provides consulting services and litigation support to commercial facilities and law firms. He also serves as the Safety & Security Consultant to the American Hotel & Lodging Association. He is formerly the Vice-President of Global Safety & Security - Americas for Marriott International, having had responsibility for the safety and security for all Marriott businesses and brands in the U.S., Latin America and the Caribbean. He has served the loss prevention profession for 37 years and Marriott International for 35 years. Mr. Callaghan currently serves on the Board of Directors for ASIS International and is a member of the Council on Litigation Management and the CSO Roundtable. He was recently named to the Henley-Putnam University Strategic Security & Protection Management Program’s Advisory Board. In the past, he has served as the Chair of the Lodging Sector for the Department of Homeland Security Commercial Facilities Coordinating Council, Co-Chair of the ASIS Guidelines and Standards Commission, Chairman of the American Hotel & Lodging Association Loss Prevention Committee and the Security Planning Councils for the Atlanta and Salt Lake Olympic Games. Mr. Callaghan has been a Certified Protection Professional (CPP) since 1984, a Certified Lodging Security Director (CLSD) since 1999, and attained the Certified Security Consultant (CSC) designation in 2006. In 2001, Mr. Callaghan received the Raymond C. Ellis Award for Outstanding Contributions to the Hospitality Industry and, in 2002, received the Presidential Award of Merit, both from ASIS International. In 2007, he was recognized as one of the “Top 25 Most Influential People in the Security Industry” by Security Magazine. In 2008, Mr. Callaghan was awarded the “Lifetime Achievement Award” from Hospitality Lawyer.com. Mr. Callaghan has authored several articles on safety and security in the lodging industry and contributed to the reference book Security Business Practices. Additionally, he currently serves on the Editorial Advisory Board for Corporate Security and Hospitality Law publications. He has been a guest lecturer at the University of Houston, Cornell University, Georgia State University and Delaware State University. A native of Atlanta, Georgia, Mr. Callaghan received a BA degree in Communications from the University of South Florida in 1974 and did graduate work at Georgia State University. He has a wife and two sons and resides in Atlanta, Ga.

Mr. Callaghan can be contacted at 301-380-6894 or chad.callaghan@marriott.com

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.