Ms. Gutman Milne

Adele Gutman Milne

Vice President of Sales, Marketing & Revenue

HKHotels

Adele Gutman has over 30 years of experience in all areas of hospitality marketing. Adele has worked with Henry Kallan for over 12 years and oversees sales, marketing, revenue management, public relations, and new hotel concept strategies and launches at HKHotels including brand initiatives, online marketing efforts, social media, electronic distribution, and most importantly, the unique HKHotels guest experience which makes success in everything else possible.

Ms. Gutman has been a featured speaker at TripAdvisor’s Master Classes and webinars as an authority on reputation management. Ms. Gutman orchestrated initiatives that resulted in the September 2010 ranking of all four HKHotels NYC properties into the top four spots on TripAdvisor, an achievement that has yet to be matched by any other hotel group. The consistent ranking for all four hotels on the top ranks on TripAdvisor over several years has had a powerful impact on demand generation for the hotels, resulting in one of the highest percentage of direct website sales in the industry.

HSMAI Greater New York Chapter awarded the honor of 2011 Sales & Marketing Executive of the Year to Ms. Gutman in June. Ms. Gutman was also awarded a 2011 Gold Adrian Award for Digital Marketing in Social Media. Ms. Gutman has served on the board of the Hospitality Sales and Marketing Association’s New York, Dallas, and University of Houston chapters. Her work in Sales and Marketing has also earned Adrian Awards for Advertising, Brochure Design, website marketing, email marketing and Public Relations. The Adrian Awards are presented by H.S.M.A.I., and Ms. Gutman has also served as a judge for the awards for several years.

Ms. Gutman is a graduate of the Conrad Hilton College of Hotel and Restaurant Management University of Houston as well as the High School for Performing and Visual Arts in Houston. Ms. Gutman naturally loves to perform, and has organized numerous interviews and tours of HKHotels for television programs broadcast in Asia, Australia, Europe, South America, Canada and the USA. Ms. Gutman is a regular commentator on New York City tourism for the “What’s Cookin’” show on Cable Radio Network as well as the “Travel with Kal” program on WLIS and WMRD in Connecticut.

Ms. Gutman Milne can be contacted at 212-201-1153 or adele@hkhotels.com

Coming Up In The June Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Sustainable Development: Principles and Best Practices
Sustainability is now a daily topic that affects every facet of hotel development and operations. As hotelier Hervé Houdré recently noted "The goal of Sustainable Development is clearly to secure economic development, social equity, and environmental protection. As much as they could work in harmony, these goals sometimes work against each other". In the June Hotel Business Review, some of the industry's most recognized sustainable development experts come together to identify emerging trends and discuss how sustainability is currently affecting the hotel industry. Each author presents the most important aspects of sustainable development of much interest to hotel owners, operators, investors and developers. We include perspectives and case studies on best practices from leading hotel groups and other industry players.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"300,000 Rooms Complete, 15,700,000 to Go"
By Larry Mogelonsky, President and Founder, LMA Communications
"Destination Earth: A Customized Approach to Sustainability"
By Mark Hickey, Senior Vice President of U.S. Hotel Operations, Destination Hotels
"Why This New Standard is Going to change Hotel Energy Management Forever?"
By Robert Allender, Managing Director, Energy Resources Management
"How Two Major Hotel Companies are Turning Sustainability into Tangible Business Advantage"
By Christopher Wood, Director of Social Responsibility, ASAE Convene Green Alliance
PLUS: Green Certification - Development & Investment Outlook - Case Studies - Green Design – Sustainable Development Strategies - Green Luxury - CSR Programs - Green Facility Management