Editorial Board   Guest Author

Mr. Koethner

Michael Koethner

Wellness & Healing Consultant, Michael Koethner

Michael Koethner is currently residing in Beijing and is in partnership with various international firms in various countries, such as US, Germany, Thailand, Slovakia, Africa, China to name a few. Emerging from the handicraft industry with exposure to wood-crafting, forge-craft, mechanical and electrical, Mr. Koethner eventually entered the hospitality industry with a further extensive move into the wellness/healing sector. Over the years he has accumulated extensive knowledge and understanding and is therefore very much able to merge many features of life with a very practical (hands-on) approach, based on his experience.

Mr. Koethner has worked, with and for various internationally and nationally renowned companies as well as for and with bespoke high-profile enterprises and private business owners. Mr. Koethner is now involved/engaged in projects ranging from investment, bespoke wellness retreat projects, deluxe private residential real estate projects, to name a few. He has been in China since 2006 and has gained a fairly good insight of the market, its possible future outlook and some foreseeable set-backs within a fast-growing environment.

Mr. Koethner is a graduate from the Heidelberg Hotel Management School in Germany, holding a Government and Heidelberg Chamber of Industry & Commerce accredited "Trade Masters" in International Hotel Kitchen Management, and a "TTT - Train The Trainer" Certificate accredited by the Berlin Chamber of Industry & Commerce. In addition to that, Mr. Koethner is also a graduate from the "ACNT - Australian College of Natural Therapies", in Sydney, Australia and holds 4 Diplomas (Sports-Injury Therapy, Aromatherapy, Remedial Massage and Remedial Therapies) and 1 Certificate Level 4 in Integrated Body-Work Therapies. Furthermore, he is a graduate from the "Border College of Natural Therapies" in Melbourne, Australia and holds a Certificate Level4 in Bowen Therapy.

At irregular intervals he is offering insights into some of the subjects that are currently on the rise or already been talked about. His purpose, when writing, is to create a certain level of awareness of what is happening subconsciously in the dominant masses of humanity and in each individual person and present a point of view that currently only a few consider as valuable, traceable and somewhat acceptable. He has previously contributed to the Hotel Executive Magazine and for "Spa China" a few years back.


Please visit http://www.1421consulting.com for more information.

Mr. Koethner can be contacted at +86 186-1224-5038 or mkoethner@yahoo.com.au

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.