Editorial Board   Guest Author

Ms. Persaud

Nerissa Persaud

Managing Director & Co-Owner, Thrive Hospitality

As Co-Owner of Thrive Hospitality, Nerissa Persaud prides herself on having a keen eye for detail, overseeing the overall development of recruitment negotiations and developing consultancies worldwide. Ms. Persaud has had a successful venture working formerly within Starwood Hotels and Resorts and most recently with the Four Seasons properties in 2008. As a graduate in the field of Travel, Tourism and Hospitality and Business Management, Ms. Persaud dwelled in multiple industries before realizing her passion for the hospitality industry. She has worked and traveled from South America, the Caribbean, Asia, Middle East, and the remote Island destination of the Maldives. Ms. Persaud's high levels in personal service and ethics has earned her the respect of hospitality executives globally both seeking a difference in their next career path as well in the investment of great talent to hospitality establishments within the luxury segment globally. To date she has worked on projects with some of the finest names in the hospitality industry including, the Ritz Carlton, Sofitel, Nikki Beach Hotels, Six Senses, Brewster Hospitality and Sun Resorts to name a few. Ms. Persaud's core belief in forming an entity offering high quality hospitality recruitment services was not just to tap into the up-market industry of hotels, resorts, cruise liners and independent leisure properties but as the investment in the future face of a company, the future smiles of guests and leaderships to a team.

Ms. Persaud can be contacted at 587-361-4528 or nerissa.persaud@thrivehospitality.com

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.