Editorial Board

Mr. Nathan

Arte Nathan

President & Chief Executive Officer, Strategic Development Worldwide

Arte Nathan served as Chief Human Resources Officer for Steve Wynn’s gaming companies from 1983 – 2006: he opened and helped operated all of Wynn’s casinos in Atlantic City, Las Vegas, Mississippi and China. Mr. Nathan retired from the gaming industry in 2006 and moved to Southern California to live on the beach, consult and write: while there he helped develop and open the Resort at Pelican Hill. Throughout his career, Mr. Nathan oversaw all aspects of HR including employment, compensation, training and development, workplace safety, labor and employee relations, employee communications, human resource information systems, and employee engagement. Mr. Nathan moved back to Las Vegas in 2013 to become a full-time grandfather, visiting Professor at UNLV’s Harrah College of Hospitality, and Executive Director of UNLV’s Center for Professional and Leadership Studies (PLuS Center). He currently serves on the Board of several hospitality companies, writes blogs www.thearteofmotivation.blogspot.com , and a daily motivational message that many companies use in pre-shift meetings, and consults. Mr. Nathan graduated from Cornell University in 1972 with a Bachelor of Science degree in Industrial and Labor Relations – he majored in organizational development and collective bargaining. He has been the recipient of many awards for his work in Human Resources, community affairs and education, including the Award for Professional Excellence from the Society for Human Resource Management. He is a frequent guest lecturer at corporations, colleges and universities, and has addressed numerous professional associations and conferences on the subjects of leadership, strategy, and human capital management. Mr. Nathan divides his time between Las Vegas and the Adirondack Mountains in upstate New York. He is an avid musician, hiker, canoeist and book enthusiast. [1]: http://www.thearteofmotivation.blogspot.com/

Mr. Nathan can be contacted at 702-379-6100 or arte808@gmail.com

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.