BROWSE BY TOPIC

HOME MY ACCOUNT BENEFITS MEDIA KIT EDITORIAL BOARD ABOUT US CONTACT

Insider: Finding the Right Affluent Buyers for Fractional Ownership

By Lawrence Hefler, Principal, BrandShares International

Mr. Lawrence Hefler
Mr. Lawrence Hefler

Let’s be realistic.  It is an uncertain economy. For many this is a challenge.  For others, it’s an unchanged opportunity.  As you will read in my article "Finding the Right Affluent Buyers for Fractional Ownership" in the Hotel Business Review, there are affluent groups that are still growing and spending.  How do you find these super affluent customers?  Where are the people who buy what they want, when they want it?  What do we really mean by the affluent buyer? 

On one level it can be affluent people seeking a lifestyle for a vacation home or homes… and with the financial means to make such a purchase when they want to do so.   Part of this group may be aspirational.  They are not the core group. They are stepping up to something that was previously out of their reach because of the price points. They can afford a fractional (as opposed to whole ownership of a second home) but now really do have to evaluate it financially.  These are the ones sitting on the sidelines today worried about the economy.  Not to say that millionaires aren’t worried.  Many of them probably are…especially about their financial investments.   

Point is there may be a myth about “the affluent buyer.”  Often times we believe we are not reaching or talking to the affluent buyer.  In truth, “affluent people” may not be that elusive. They’re in specific areas. They know each other. And they talk.   If there’s one observation about super affluent households it is that they want their experiences to be clearly above the rest.  At the same time, they want the very best for less.  Isn’t that the essence of fractional ownership? 

Click here to read the full article

Sincerely, 

Lawrence Hefler

Principal

BrandShares International

lh@heflerinternational.com



  • About the author

    More recent articles:
  • Insider: A New President Equals a New Day for Hotel Management: Or Maybe Not
  • Concierge Referrals: Tips on Maintaining High Standards with Your Outside Venues
  • Insider: Hotel Concierge: Aligning Hotel Services and Vendors with Service Standards via the Concierge
  • Insider: Green Buildings & the Implications on Your Hotel Insurance
  • Insider: Hotel Fitness Center: How to Select the Right Equipment
  • Insider: Strategies for Navigating Through FF&E

  • Hotel Business Review

    Subscribe now and receive exclusive benefits, free consultations, discounts on products and services!

    Also This Week in Hotel Business Review...

    Spa Economics & Metrics: Do you really know how your spa is doing?

    By Judith L. Singer, Ed.D., ISHC, President & Co-Owner, Health Fitness Dynamics, Inc. (HFD)

    While the supply of spas has been on a steady rise for many years, the growth has slowed and this is probably good because there are some challenges that need to be addressed... The supply has out-paced the demand, the labor pool from management to service providers is quite limited, and there isn’t enough reliable economic information. These may be “symptoms” that need further examination in order to address any “health” issues that could impinge on the well-being of our industry...

    The Weight of the Wait... Time is Money!

    By Roberta Nedry, President, Hospitality Excellence, Inc.

    How many times does the guest feel like they are the one waiting versus the wait staff waiting on them? What are the timing issues that make or break a service encounter? How does timing impact the overall guest experience as a service factor? Consider making time to analyze ‘time’ with employees who have “time” with guests. The ‘weight’ of the wait in the world of service delivery should not be underweight or overweight...