How Far is Too Far in Unisex Spas?

By Casey Olsen Owner, Spa Sources | June 15, 2010

Spending a day in a spa has always been a wonderful personal experience. It is a day that hopefully promises to deliver serenity, calm, warmth, individual attention to your every need, relaxing and a bit of indulgence. But as this industry has evolved, we are seeing more integration of couples treatments, that can, if done properly, deliver an additional perspective. The question yet to be fully understood, is sharing what has normally been a self pampering day really allow for that true individual tranquility? Does the interjection of your significant other interrupt just a little of your "ME" time? And, what about the trend to integrate what would normally be a segregated clothing optional space?

Let's take, for example a project that I recently was involved with. This projects owner wanted to re-invent the traditional spa environment and cross over to a trendy, sexy, youth-oriented spa design. The most daring portion of the design included steam rooms in both the Ladies and Men's spa facilities that shared a common back wall made of glass. The notion was that those in the steam room could wipe clear the steam fogging the glass, and, if on the opposite side, someone did the same, both could see into each other's space. Obviously, clothing is not typically worn in a steam room, although, most at least bring a towel with them to sit on, but do not cover up with a towel. So, you now have men able to peer into your space to potentially see us naked and visa versa. I can hear you all now...some of the women out there are saying "icky", while some of the men are saying, "alright"!

Pretty cool idea, I must admit, but I did have to bring them back to reality. The reality is that most women in a steam room simply do not look their best, and the same goes for the men. Hair, if not in a towel, is a disaster with all the steam, and, quite frankly, the majority of spa users do have some body image issues and would generally not invite strangers seeing them naked. But, maybe just the idea of the possibility being there is a selling point to a particular market. I think the real question is, "Will it appeal to the vast majority of the guests, and if not, is the expense both financial and image wise worth this venture?" Hey, I remember when we started designing in couples treatment rooms and that was considered to be a bit risqu'e. Maybe the new frontier for spas will push this envelope to an area that eventually will become common place and accepted.

The one problem that I have difficulty in seeing a change in is regarding that body image aspect. Americans, particularly, have always had more of a body conscious image than the rest of the world, while many cultures find bathing and spa-ing together to be a normal ritual. I have traveled Europe and seen numerous beaches that are clothing optional and I can see that most of those on the beach sans clothing would be deemed very out of shape on our beaches. So, as Americans, unless you are truly proud of your physique, do you want, or even need, to be exposed to strangers while enjoying your spa day? And part of the reason you need a spa day is that you don't have to worry about your appearance for those few hours?

No matter how unique you want your new spa facility to be, I can pretty much guarantee you that the vast majority of females using your spa want to be able to lose the makeup, not worry about their hair or general appearance and just kick back and enjoy their day, sans men. And, on the opposite side of the coin, I'm really not sure that too many men really want women seeing them in their birthday suits, sweaty from the steam and sauna. But, hey, I just might be wrong, considering the trends in today's society. What was considered puritanical just 5 years ago is considered tame today.

One vital aspect that needs to be explored is the potential for liability. It is one thing if a couple decides to share a treatment room while getting a professional massage simultaneously, they have dually agreed to that participation. But what if I go into that glassed in steam room, unaware of the "see-through" potential and the glass is cleared by another guest, how could I react to that? Even if I am aware of that possibility before entering and the other guest wishing to look into the men's steam room does so regardless of my objection, who is at fault? I can see the delivery of the subpoenas now, can't you?

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.