Share | |
Ms. Kijkanakorn

Food & Beverage

SLOW Food by Aleenta Resorts

By Anchalika Kijkanakorn, Managing Director, Akaryn Hospitality Management Services (AHMS)

Aleenta Resorts pioneered high end boutique resort experiences in Southeast Asia and now they are again boldly going first towards a new approach to food and beverage. Founder Anchalika Kijkanakorn is a strong believer in providing healthy and upscale lifestyle experiences to her guests - a belief that led her to develop her own organic farm so enable her to supply her own resorts with the freshest fruits, herbs and vegetables available. More than that, it was another way to involve and support the local community, and in doing so set in progress a long term and sustainable plan that would be of benefit to locals and guests alike.

Who pioneered the idea at Aleenta to start utilizing SLOW food in the menus and what triggered the idea?

The Aleenta team has always held the belief that the resorts need to be part of the environmental ‘revolution’, in that we should help preserve our naturally beautiful planet as much as we can, rather than add to the harsh impact on the environment that building new resorts can have. Inevitably, there are products that we have to import but we buy locally as much as we can and integrate the local community and culture into as many aspects of our food as we can.

Describe where you source the food from – how far away are your producers (are they all local), do they only grow organic food, was it a difficult process sourcing quality meat and fish (or relatively easy) and where do you source them. What criteria do your suppliers have to have?

Our overall philosophy that runs throughout our operations is to buy locally and support and develop local suppliers as much as we possibly can.

We are fortunate that we have excellent local markets right on our doorstep, so much of our produce grows within the immediate environs of the resort. The majority of our produce originates from Thailand, particularly fruit and vegetables, seafood and some farm animals, such as chickens.

We have our own organic garden that ensures our herbs, fruit and vegetables are locally grown and produced without chemicals and in an organic manner. Outside of this we also work with suppliers who conform as much as possible to organic raising of livestock and try to assist and guide where we can so we are able to help them produce in a way that adheres to the SLOW philosophy as closely as we can. We can’t change the world in a day so we just try to make a difference where we can.

alt text
Buffalo mozzarella and beef tomato, wild rocket
and extra virgin olive oil dressing, macadamia nuts

What other produce do you source locally – any beverages, for example?

We’re passionate about showcasing excellent Thai wine, grown across the kingdom, but often mistaken for European wine it’s that good. Thailand has perfect climate conditions – cool temperatures during the growing season results in balanced and fruity wines. At Aleenta we sell a Shiraz rosé Monsoon Valley, a silver-medal winner at the Food & Beverage Association of Thailand wine challenge, as well as a Colombard and another silver-medal winner at Wine Style Asia last year – the Cuvée de Siam Blanc.

How easy was it to start an organic garden – how long has this been going and how did the resort create enough space? Did you hire in specialists to help cultivate it?

The organic garden is located at our property in Hua Hin where we have more space available and a dedicated team to help manage it. The garden is divided into two areas across the resort and the gardener’s work extremely hard to produce certain vegetables and herbs in sufficient enough quantities to allow us to use them in food preparation. While we do not currently produce all the vegetables our menus require we are working diligently to increase the volume produced.

What do you grow in the organic garden and what other vegetables/fruit do you plan to grow? Do you do any research into what foods are popular with guests?

We currently grow all our Asian herbs including Galangal, Holy Basil and Lemongrass and we are looking to introduce Thai fruits and vegetables such as pumpkins, papayas and durians, as these are popular in the Thai dishes we create. We are constantly mindful of what our guests will find both interesting and delicious and all our talented chefs create fantastic recipe ideas. Our main objective is to offer guests mouth-watering food made with the finest and freshest of ingredients – locally produced and cultivated by the local community to create a sustainable resource for our guests and sustainable income for local farmers who can grow with us.

Do chefs have input into what food they would like grown/organically sourced? Does this mean planning menus far in advance?

Absolutely. All of our chefs have an important role to play in the growth of our organic garden and we try to cater to their needs as much as possible. What we do not grow ourselves we look for outside and spend a lot of time sourcing from the best suppliers who share our beliefs and values. Using organic food does also mean we use seasonal produce, therefore menus do have to be planned well in advance so we know what to buy each season; we aim to always achieve five stars in consistency of quality and, to achieve that, substantial planning is required.

What challenges do you face as chefs creating SLOW menus? For example, cost-effectiveness, not enough ingredients to create dishes you want to, what do you do if you have a bad crop, do you have back-up plans, is there enough demand to sustain an organic garden etc?

Our chefs need to be flexible as we cannot 100% rely on supplies from local farmers and fishermen. And while we wholeheartedly support local farmers and will source produce from them when we can, when we plan our menus we have to know that if we run out locally we can still source the produce from another supplier or wholesaler.

As far as organic awareness is concerned Asia is still a step behind compared to the US, Europe and Australia, but this is rapidly changing. This has had a lot to do with the fact that, in Asia, mass production of food has not been a large stream of revenue for the countries; food habits are totally different to in the West. For example, in Europe you go to the supermarket and stock up on food for a week, whereas in Thai culture, when you want to eat you go down to the street vendors and buy a fantastic soup for THB30 or you go to the market to buy your produce directly from farmers. As most of these small farmers do not have the sufficient budgets or resources to use artificial fertilizer the food is ‘almost’ organic. But the world is changing and Asia will catch up in terms of organic produce.

alt text
Roasted snapper fillets, sautéed sprouts and cabbage
with parley sauce, “al dente” baby vegetables

Who came up with the idea of creating personal menus for guests and why? How is this feasible and cost-effective – for example, do you provide guests with the types of ingredients available and create something from what they choose from this list?

At our Hua Hin resort, personalized menus for guests have been introduced and our talented chef there, David Heidemann, who heads up an inviting and healthy personal dining program. This progressive menu program involves guests consulting with Chef David and personally choosing what they would like to eat before having it prepared for them by him and his team.

At our Phuket resort we also aim to offer personalized service and, if one of our guests would like something special to eat, our team will make it happen.

For example, just last month an Italian family stayed with us for 17 days and only wanted to eat grilled fish for dinner. Therefore our chef went to the market every day to buy a different fish for them to try.

We also see an increasing demand for vegetarian food. For vegetarian guests that stay with us for a week or more, the chefs will meet with them to discuss their requirements to ensure we offer them a personalized menu every time they come to the restaurant. While there are vegetarian options on our menu, there may not be enough to have something different every night for a week.

Tell us more about the Chef’s Table – what is it, when is this offered, what are some of the dishes that feature on the menu, and what creative touches do the chefs use to make dishes more special?

Our fine dining Chef’s Table at our Phuket resort has now reopened with a new name and concept – Level 3 – and brings with it a great new menu making it the destination for true foodies, as it showcases the freshest and finest ingredients in both classic and contemporary dishes devised by our talented chefs who have added new thoughts, nuances and flair.

How will you keep up the momentum of SLOW food and personalized menus – are there any other plans to increase the use of SLOW food for example, across all the resort’s menus – is this feasible?

We’re proud to say that the SLOW food concept has already expanded to all our resort menus and, while we order as much as we can locally, we do change some of our dishes based on the seasons.

Do you think more resorts will have to operate their food ordering/supplies and personalized menus in this way as more people become more focused on sustainability and healthy living?

This way of food ordering and personalized menus can only really be applied to small boutique properties, such as ours, or to dedicated SLOW food outlets. For much larger resorts the cost of serving organic is still too great compared to the returns and the supply isn’t there yet to serve the larger properties.

What are the benefits/positives of serving SLOW food and personalized menus to customers?

Organic food is healthy as it’s free from chemical fertilizers and pesticides and by not using harmful chemicals growing organic food is excellent for the environment as there is minimal impact on soil, air and water pollution. The organic farm at our Hua Hin resort will grow a wider and wider range of produce including herbs, fruits and vegetables that form the essential ingredients in Thai, Asian and western cuisines, which will mean our guests have the best home-grown ingredients and flavors. The farm will utilize internationally-recognized standards for sustainable soil cultivation, growth management and pesticide-free production. All of these elements are in line with the SLOW food concept which promotes gastronomy while recognizing the connections between plate, planet, people and culture, something we should all think about.

The experience that guests enjoy at Aleenta Resorts and the SLOW food philosophy that is embraced there is not an easy and simple path to follow. It has required the dedication of staff and resources to continue to strive to provide guests with healthy food, organically grown and produced, with the help of the local community. However, it is not only worthwhile and beneficial to all but it is a satisfying feeling that we are making a difference - however small - to benefit the environment and enrich peoples lives.

Akaryn Hospitality Management Services (AHMS) As owner and operator of two hugely successful luxury resorts in Thailand, leading Thai businesswoman, Anchalika Kijkanakorn, has fulfilled the first part of her dream of building an intimate retreat concept in her homeland. The dreams continue in 2011 with the expansion of the Akaryn Hospitality Management Services (AHMS) which will bring Ms. Kijkanakorn’s unique outlook towards resort management in Asia to a wider audience as the group embarks on a strategic expansion. After distinguished academic and business management careers in the United States and Europe, Ms. Kijkanakorn’s passion for Asia and specifically Thailand saw her return “home) in 2003 to transform a family beachfront holiday villa into the award-winning Aleenta Resort and Spa Hua Hin-Pranburi, opening in 2005. Ms. Kijkanakorn can be contacted at 66-2-514-8112 or anchalika@ahmshotels.com Extended Bio...

HotelExecutive.com retains the copyright to the articles published in the Hotel Business Review. Articles cannot be republished without prior written consent by HotelExecutive.com.

Receive our daily newsletter with the latest breaking news and hotel management best practices.
Hotel Business Review on Facebook
RESOURCE CENTER - SEARCH ARCHIVES
General Search:

MAY: The Hotel Spa
High Value Marketing

Jason Guest

Wireless Internet is changing the way business gets done in the hotel industry. There's a tremendous demand for wireless access - for overnight guests and even for conferences and trade shows. It's not just for email and Web surfing anymore. Video streaming, audio streaming and voice-over-IP are all competing for the same Internet pipe. This is compounded by the growing trend for trade shows and conferences to offer high-speed wireless data service to their attendees, which can slow Internet traffic to a crawl. This demand means opportunities for new revenue streams. Wireless has also created new ways for hotels to connect with their guests to generate loyalty. READ MORE

Derek Wood

In today’s ever increasing ‘digital age’ the importance of providing a quality High Speed Internet Access system for your guests is more important than ever. The recent huge increase in mobile wi-fi devices has just added a new dimension to the problem. And yet to many hotels this service is seen as cumbersome, expensive non-revenue generating and does not rank highly at senior management level when increasing guest satisfaction is being discussed. This article examines some of the issues facing the hotelier today and suggests a few ways to overcome the problems. READ MORE

Roger Crellin

Much to the chagrin of property owners, free WiFi has become a guest expectation rather than a perk. Since the free WiFi model was introduced, hotel operators have faced the rapid adoption of bandwidth-hungry mobile devices such as tablets and smartphones. Not only do guests expect free WiFi, but they also expect ease of use and constant connectivity, similar to what they experience at home. What was once a means to improve satisfaction and engender loyalty, free WiFi that underperforms can actually have the opposite effect, causing dissatisfaction and frustration with a property that doesn’t provide a positive experience. READ MORE

Terence Ronson

As mentioned in a previous article, prior to the birth of IOS (Apple’s operating system), truthfully, we only scratched the surface and played around with implementing Wi-Fi in Hotels. But now, four years later with millions and millions of IOS devices in the hands of millions and millions of our loving guests, this has become the most disruptive of technologies in the modern era. That along with the creation of the smartphone and its Big Brother - the TAB – where there are sales predictions of 153 million units next year, and climbing to 232 million by 2016. This has set loose a tsunami of unparalleled demand - for a strangely invisible service! No wonder CIO’s call Wi-Fi a four-letter word. For the sake of repeating myself, today’s Hotel Wi-Fi network (and more critically tomorrow’s) is one of the principal areas in which your hotel will be judged. READ MORE

Coming Up In The June Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Sustainable Development: Principles and Best Practices
Sustainability is now a daily topic that affects every facet of hotel development and operations. As hotelier Hervé Houdré recently noted "The goal of Sustainable Development is clearly to secure economic development, social equity, and environmental protection. As much as they could work in harmony, these goals sometimes work against each other". In the June Hotel Business Review, some of the industry's most recognized sustainable development experts come together to identify emerging trends and discuss how sustainability is currently affecting the hotel industry. Each author presents the most important aspects of sustainable development of much interest to hotel owners, operators, investors and developers. We include perspectives and case studies on best practices from leading hotel groups and other industry players.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"300,000 Rooms Complete, 15,700,000 to Go"
"Destination Earth: A Customized Approach to Sustainability"
"Why This New Standard is Going to change Hotel Energy Management Forever?"
"How Two Major Hotel Companies are Turning Sustainability into Tangible Business Advantage"
PLUS: Green Certification - Development & Investment Outlook - Case Studies - Green Design – Sustainable Development Strategies - Green Luxury - CSR Programs - Green Facility Management