Hospitality Law
Kathleen Pohlid
  • Hospitality Law
  • Family and Medical Leave Act Update Synopsis
  • Are your hotel leave policies up-to-date? Several changes have occurred since 2008 when the U.S. Department of Labor issued modifications to its Family Medical Leave Act rules to provide leave associated with military service. These changes include DOL’s 2010 administrative interpretation clarifying the definition of in loco parentis, which affects employees who are not parents but have assumed parental responsibilities. Recently, on February 16, 2012, DOL issued additional proposed FMLA rules covering qualifying exigency leave, flight crew FMLA eligibility, and expanding military caregiver leave. These changes warrant a brief synopsis and review to ensure your policies are up-to-date.

Michael Wildes
  • Hospitality Law
  • What Could Congress Do to Help Plug Employment Gaps in the Hotel Industry?
  • The U.S. Bureau of Labor Statistics predicts that hotels in this country will need approximately 300,000 new workers by the year 2014. It is a fact that the U.S. is the 2nd most visited country in the world. Tourism is a very important part of the U.S. economy. But it is clear that there is a need for immigrant workers to fill these roles. This is largely because domestic workers typically shirk hospitality careers, some citing the jobs as too basic given their educational achievements. Hospitality continues to be an unpopular career choice for many U.S. Citizens.

Lesley Pate Marlin
  • Hospitality Law
  • Tipped Employees - Compliance Tips
  • Litigation under the Fair Labor Standards Act (“FLSA”) has long been a favorite of plaintiffs' employment attorneys. Claims under the FLSA are expensive and difficult for employers to defend and offer plaintiffs and their attorneys the possibility of attorneys' fees as well as the potential for significant liquidated damages. Claimed attorneys’ fees often significantly exceed the damages awarded to employees. One area of the Fair Labor Standards Act which is seen increased litigation recently is claims by tipped employees.

Michael  Sullivan
Michael Wildes
  • Hospitality Law
  • Sponsoring an Employee for a Green Card
  • Sometimes, despite a considerable investment of time and resources, an hotelier isn’t able to find an American worker to fill the position. In that event, hoteliers are not limited to the pool of US workers who do not meet the minimum requirements for the job; they may consider hiring a foreign national. One way to do this is by sponsoring a foreign national for permanent residence through a process called Labor Certification. Once an hotelier is able to obtain Labor Certification, she may sponsor a foreign national for permanent residence; this means the right person for the job will become eligible for a green card.

Tara K. Gorman
  • Hospitality Law
  • Incentive Fees: Aligning the Owner's and Manager's Interests
  • In this economic environment, hotel owners and managers alike are doing all they can to ensure that their hotel is profitable. The structure of the Incentive Fee is a key element to aligning the interests of the hotel owner and the hotel manager. Does the Incentive Fee structure get what it is intended to incentivize? This article delves into the various ways that Incentive Fees can be calculated to incentivize the manger to be fiscally responsible and to reward the owner for taking the financial risk of developing and owning the hotel - and in turn increases the bottom line for both parties.

Kristine Sova
  • Hospitality Law
  • I-9 Compliance: What Hotel Employers Should Do Before ICE Comes Knocking
  • While seemingly unimportant, those pesky one-pagers known as the “Form I-9” that all employers are required to complete for new hires can be the source of significant liability. In fiscal year 2010, ICE agents recovered penalties of $6.9 million from businesses, criminally charged nearly 200 business owners and managers with immigration violations, and conducted more than 2,000 compliance audits of employer-prepared I-9 work eligibility forms.

Michael Wildes
  • Hospitality Law
  • Hotel Owners and Investors: ‘Checking In’ on the EB-5 Program
  • United States immigration laws provide ample opportunities for American businesspersons to thrive despite current economic conditions. Specifically, the Immigration and Nationality Act's (INA) EB-5 program allows foreign investors to funnel their resources into local business projects in exchange for visas. Notably, the hospitality industry has achieved unprecedented success from EB-5's attractive provisions, with its latest projects largely funded by millions in foreign capital. As a result, hotel and resort owners are strongly encouraged to visit their local regional centers and take advantage of the laundry list of opportunities still available to market to overseas investors.

William A. Brewer III
  • Hospitality Law
  • Above the Fold: A Master Class in Legal Public Relations
  • I wrote in this publication a few years ago about the importance of managing public relations in connection with major hospitality disputes. As a law firm that often represents owners, developers, investors and managers in high-stakes legal matters, we recognize the importance of being advocates not only in the courtroom - but in the court of public opinion as well. Given the interest in that previous article, I am writing this follow-up to underscore why hospitality professionals or their representatives must not only be familiar with the process of working with the news media; they should embrace it. The news media, after all, is a gateway to customers, employees, investors, analysts and legislators - all of whom have the ability to affect your business.

Michael Wildes
  • Hospitality Law
  • Comprehensive Immigration Reform and the Hotel Industry
  • Beginning with Arizona’s controversial SB 1070 law, more and more states have begun proposing new legislation to try to close the gap in a broken system.  If you’re a hotel manager or owner and have tried to procure a visa for a foreign-born employee, you may know how badly this country needs to update its outdated immigration laws. In our current system, individuals without a bachelor’s degree in a specialty occupation field will face much difficulty qualifying for a work-based visa.  If you operate a seasonal business like a ski lodge, some visas may suit your needs just fine but other hoteliers may find themselves out of luck.

Michael Wildes
  • Hospitality Law
  • L-1 Visa: Transferring Employees From Overseas for Work in the U.S.
  • Few industries can boast the worldliness of the hospitality industry. As hotels and lodges seek out tourist hubs and travel spots worldwide, the industry has largely trended toward international expansion. Today Americans can travel to any corner of the globe and find a hotel brand that they know and trust. Just as the industry's patrons are traveling now more than ever, employees, too, are increasingly being transferred from one overseas location to another. When certain requirements are met, employees from the international office of one company can be transferred to a domestic office with relative ease courtesy of the L-1 intra-company transfer visa.

Tara K. Gorman
  • Hospitality Law
  • Limitations on Licensor's Liability: Can a Licensor Get Away with Capping Trademark Liability?
  • In this tough economic environment, we are seeing people "cutting corners" and pinching pennies everywhere we go – whether it’s the consumer looking for the best deal, the hotel operator doing everything in its power to maximize the value of every dollar in the annual budget, or the licensor taking steps to decrease its risk by capping its liability to a specific dollar amount. While it’s admirable to get the most bang for your buck and reduce your risk of liability, can a licensor really get away with capping its trademark liability, when it has all the control over trademark issues? This article explains the basics of the licensor/licensee relationship and the types of indemnification provisions typically found in license agreements.

William A. Brewer III
  • Hospitality Law
  • Understanding Contracts and Commitments Associated with Major Development Deals
  • As the hospitality industry continues to emerge from the economic recession, there is little doubt that this year will bring both opportunities and unexpected challenges. Last year, we witnessed the opening of a number of new hotels and resorts worldwide, including a dozen new hotels in New York City alone. Many new management deals were also announced in 2010. On the other hand, the recent recession has left us with a considerable number of disputes between owners and operators. Those controversies serve as a reminder that, in good times and especially in bad, owners and operators need to understand their respective rights and responsibilities in the hotel management agreements they enter into. Because it is better to identify potential problems before they occur, this article briefly explores how owners and hotel operators may address legal and economic issues in hotel management agreements for major development deals.

Lynn K. Cadwalader
  • Hospitality Law
  • Yearning for Yuan - Chinese Investment in the U.S. Hospitality Sector
  • Chinese Investment in the hospitality sector is increasing as capital needs and investment opportunities in the United States drive the "yearn for yuan." Investment has been through both government-sponsored funds such as Chinese Investment Corp. (CIC), China’s $300 billion sovereign investment wealth fund, as well as private funds and companies. Learn from the lawyer who represents and structured the investments for Shenzhen New World Group, Ltd., one of the largest Chinese investors in the Lodging Industry. Get an inside view as to how these deals are being structured, what Chinese companies are looking for in making an investment, cultural differences to consider in doing business with the Chinese and the forecast for Chinese investment in the lodging industry for 2011.

Michael Wildes
  • Hospitality Law
  • Top Tips for Form I-9 Compliance
  • Around this time last year we told you about the importance of the Employment Eligibility Verification Form I-9, which all employers have been required to keep on file for their employees since 1986. Form I-9 requires that new hires provide specific documents which establish their right to work lawfully in the U.S. to their new employer within three days of hire. Since taking office, President Obama has directed the Immigration and Customs Enforcement agency (ICE) to strictly enforce sanctions against employers who knowingly hire unauthorized workers. That trend continued throughout 2010 and all signs seem to indicate that the same will hold true for 2011. The hotel industry is closely watched as it bears a reputation for being a hotbed of unlawful employment.

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MAY: Hotel Wi-Fi : The Biggest Challenges

Jason Guest

Wireless Internet is changing the way business gets done in the hotel industry. There's a tremendous demand for wireless access - for overnight guests and even for conferences and trade shows. It's not just for email and Web surfing anymore. Video streaming, audio streaming and voice-over-IP are all competing for the same Internet pipe. This is compounded by the growing trend for trade shows and conferences to offer high-speed wireless data service to their attendees, which can slow Internet traffic to a crawl. This demand means opportunities for new revenue streams. Wireless has also created new ways for hotels to connect with their guests to generate loyalty. READ MORE

Derek Wood

In today’s ever increasing ‘digital age’ the importance of providing a quality High Speed Internet Access system for your guests is more important than ever. The recent huge increase in mobile wi-fi devices has just added a new dimension to the problem. And yet to many hotels this service is seen as cumbersome, expensive non-revenue generating and does not rank highly at senior management level when increasing guest satisfaction is being discussed. This article examines some of the issues facing the hotelier today and suggests a few ways to overcome the problems. READ MORE

Roger Crellin

Much to the chagrin of property owners, free WiFi has become a guest expectation rather than a perk. Since the free WiFi model was introduced, hotel operators have faced the rapid adoption of bandwidth-hungry mobile devices such as tablets and smartphones. Not only do guests expect free WiFi, but they also expect ease of use and constant connectivity, similar to what they experience at home. What was once a means to improve satisfaction and engender loyalty, free WiFi that underperforms can actually have the opposite effect, causing dissatisfaction and frustration with a property that doesn’t provide a positive experience. READ MORE

Terence Ronson

As mentioned in a previous article, prior to the birth of IOS (Apple’s operating system), truthfully, we only scratched the surface and played around with implementing Wi-Fi in Hotels. But now, four years later with millions and millions of IOS devices in the hands of millions and millions of our loving guests, this has become the most disruptive of technologies in the modern era. That along with the creation of the smartphone and its Big Brother - the TAB – where there are sales predictions of 153 million units next year, and climbing to 232 million by 2016. This has set loose a tsunami of unparalleled demand - for a strangely invisible service! No wonder CIO’s call Wi-Fi a four-letter word. For the sake of repeating myself, today’s Hotel Wi-Fi network (and more critically tomorrow’s) is one of the principal areas in which your hotel will be judged. READ MORE

Coming Up In The June Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Sustainable Development: Principles and Best Practices
Sustainability is now a daily topic that affects every facet of hotel development and operations. As hotelier Hervé Houdré recently noted "The goal of Sustainable Development is clearly to secure economic development, social equity, and environmental protection. As much as they could work in harmony, these goals sometimes work against each other". In the June Hotel Business Review, some of the industry's most recognized sustainable development experts come together to identify emerging trends and discuss how sustainability is currently affecting the hotel industry. Each author presents the most important aspects of sustainable development of much interest to hotel owners, operators, investors and developers. We include perspectives and case studies on best practices from leading hotel groups and other industry players.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"300,000 Rooms Complete, 15,700,000 to Go"
"Destination Earth: A Customized Approach to Sustainability"
"Why This New Standard is Going to change Hotel Energy Management Forever?"
"How Two Major Hotel Companies are Turning Sustainability into Tangible Business Advantage"
PLUS: Green Certification - Development & Investment Outlook - Case Studies - Green Design – Sustainable Development Strategies - Green Luxury - CSR Programs - Green Facility Management