Pushing the Boundaries for Guest Experience
By Eric Rahe Principal, BLT Architects | June 08, 2014
Co-Authored by Donna D. Lisle, AIA, LEED A and Kevin Aires, AIA, LEED AP, BLT Architects
We are introduced to the concept of sharing in childhood, and we are taught to incorporate this into our daily lives both personally and professionally. Sharing is not a new notion, but over the last few years the simple idea of sharing has become a major international economic trend that is having an impact on how hotels are designed and run.
"The Sharing Economy" is built around the sharing of human and physical assets. But the ways it has been realized recently can be surprising. People in every income bracket are sharing everything from homes to cars to umbrellas to nannies. Ask the people at Zipcar about sharing and they will tell you a story of growth and profit. According to Forbes, the revenue flowing through the sharing economy directly into people's wallets will surpass $3.5 billion this year, with growth exceeding 25 percent. It is a major opportunity for businesses, including hotels that are willing and able to take advantage of it.
The sharing economy is not only transforming how we live, it is also informing our built environment
Space sharing, as we know it now, started in workplaces with the concept of "co-working," which emerged in San Francisco in 2005. This idea was employed by places like Citizen Space and its precursor, The Hat Factory. Both housed technology workers who left their homes, cafes, and corporate offices in favor of rented desks in open offices shared with other independent workers. The recent recession reinforced the trend.
In many cases, the economy forced smaller businesses and one-person owned companies to embrace this option as a way to save money while creating their own jobs. Open offices have also been seen in a variety of corporations with innovators like Herman Miller and other Silicon Valley technology companies leading the way.
The Hotel Business Review articles are free to read on a weekly basis, but you must purchase a subscription to access
our library archives. We have more than 5000 best practice articles on hotel management and operations, so our
knowledge bank is an excellent investment! Subscribe today and access the articles in our archives.