Expansions & Renovations

Sofitel Metropole Hanoi Opens New Spa

January 8, 2010 - As Hanoi struts upon the world stage, celebrating its 1,000th anniversary and its status as the world’s fastest growing city, the Sofitel Legend Metropole Hanoi is fronting the new year, and the city’s second millennium, with something it’s never had before — a spa.

Four months after its soft debut, Le Spa du Metropole has fully opened to hotel guests, to locals and expatriate residents alike, and to other travelers who want to experience the country’s most iconic hotel even if he or she isn’t staying there.

“2010 is the Year of the Spa for the Metropole,” said Kai Speth, the hotel’s general manager. “We waited 108 years before opening a spa. With an incubation that long, we knew we had an obligation to make it worth the wait.”

Like the hotel itself, Le Spa trades on the hotel’s stature as one of the venerable grand dames of Asian hospitality. Its seven treatment rooms evoke Old World elegance and the spirits of such former guests as Charlie Chaplin, Graham Greene and Somerset Maugham.

With floors of dark hardwood, gilt-framed mirrors, paneled doors and double-slipper tubs, Le Spa is a vibrant echo of the hotel’s well-established charm.

“There are certain expectations and traditions that must be honored at the Metropole,” said Speth. “Part of the allure to this spa is the allure of the hotel itself, and the delight that comes from being in that space, and having a treatment at the Hotel Metropole Hanoi.”

Housed in a wing of the old hotel that abuts the interior courtyard, Le Spa takes in 400 square meters comprised of two treatment rooms, two themed spa suites for couples and three themed individual suites: the Vietnam Suite, the Retro Suite and Thailand Suite. As well, a separate treatment room is dedicated to foot reflexology.

Beyond the treatment rooms, the spa’s wet areas feature a Hammam, a Middle Eastern sauna /cold water treatment that was first popularized during the Victorian era, and a Finnish sauna that heats up to 80C.

The spa’s product line is anchored by Clarins, a line of French skin-care products, and complemented by Ytsara, a high-end spa product line from Thailand focused on body care treatments. Laurent Severac, a renowned French perfumer, is the spa’s tertiary line.

The spa’s menu opens with a suite of wet bath treatments and segues to a la carte spa journeys. Several of the spa’s treatments are singular to Hanoi’s urban situation and its storied appeal as a shopping destination.

After walking the ‘36 Streets’ of the city’s Old Quarter, Le Spa lures the weary with an ‘After Shopping Leg Reviver.’ Its ‘Jetlag Recovery Massage’ employs a Kansu bowl to ease muscle tension. Le Spa tempts guests with ‘aromantic’ treatments for two followed by dinner, and with baths and chocolates that accompany luxurious baths.

With the new year, the spa is also the beneficiary of a new manager, Arie Sunia, an Indonesian from Bali who began her career in Bali and who later managed the spa at Le Meridien in Siem Reap.

ABOUT HOTEL METROPOLE HANOI Opened in 1901, Sofitel Legend Metropole Hanoi reigns as the Grande Dame of Vietnamese hospitality and one of Southeast Asia’s most iconic hotels. In 2009, the hotel became the first in the Sofitel portfolio to acquire Accor’s Legend brand distinction.

The 364-room hotel was completely renovated in June 2009. Its historic Metropole Wing features suites named for Charlie Chaplin, Somerset Maugham and Graham Greene, each of whom ‘stopped’ at the Metropole during his time in colonial Indochina. The hotel’s restaurants include Spices Garden (Vietnamese), Le Beaulieu (French) and Angelina (Italian). Le Spa du Metropole opened in late 2009 and immediately set a new standard for nostalgic elegance in Vietnam.

Sign up to receive more articles like this on the Hotel Newswire Daily Digest eNewsletter.


Receive the free Daily Digest
Coming Up In The March Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"The Four Habits of Highly Effective Human Resources"
"Embassy Suites 'The Circle of Leadership"
"Applying Consumer Marketing Best Practices to Employee Loyalty"
"How Incentives are Changing to Keep Existing Staff Motivated?"
PLUS: Mobile Technology - Attracting & Retaining Top Talent - Education - Employee Engagement - Employment Claims & Litigation - Employment Contracts - HR Management.