Appointments & Promotions

Carmel Valley Ranch Announces New GM

March 11, 2010 - John Pritzker, principal of Geolo Capital, the San Francisco-based owner and operator of Carmel Valley Ranch, is pleased to announce the appointment of Anna Olson as General Manager. Olson joins the resort after a long and successful career at Ojai Valley Inn & Spa, where she has served as General Manager since 2001.

“We are thrilled that Anna was so enticed by our vision and plans for Carmel Valley Ranch,” said Pritzker. “The new Carmel Valley Ranch will be something very special – a new kind of resort experience – and we wanted to ensure we found the right leader for our team.”

Pritzker continues, “We are transforming Carmel Valley Ranch, into a place that goes beyond what people imagine a resort can be. We’ll have all of the traditional resort amenities – a great spa, tennis courts, swimming pools, a Pete Dye golf course – but what sets us apart will be our sense of play. We view it as our job to create experiences that tap into that powerful elixir of life, encouraging connection, self-discovery, the rekindling of romances, the rethinking of companies, and the reuniting of friends and families.”

Because of the unique proposition of this resort, Pritzker and his team went about searching for the ideal General Manager in a slightly different way. The team polled the resort’s employees and club members, seeking insights into characteristics that would be critical to a General Manager’s success. What emerged was a list of 25 qualities, some of them expected, such as “clear thinker” and “genuinely hospitable,” and others a bit more unique, such as “someone who possesses a sense of joy” and “sparkle in their eye.” Olson scored well on all fronts.

No stranger to resort reinvention, Ms. Olson led Ojai Valley Inn & Spa through a $120 million renovation, including the addition of a state of the art spa facility, and introduced market-leading wellness activities, instruction and programs. Under her stewardship, the resort earned a rare AAA Five Diamond award, was recognized as the “#1 Spa in the World” by TripAdvisor.com, and was included on the “Gold List of Best Places to Stay” and “Top 100 Golf Resorts” by Conde Nast Traveler. Prior to being named General Manager at Ojai, Olson served as Assistant General Manager and Director of Human Resources.

Olson holds a B.A. from Azusa Pacific University, and earned a certificate in Industrial Relations from Loyola Marymount University.

About Carmel Valley Ranch:
Carmel Valley Ranch will emerge in summer 2010 reinvented as a completely new style of resort that encourages guests to play, engage and connect. Taking full advantage of nearly 500 acres of magnetic landscape, the resort will offer scores of programs and activities such as beekeeping, cooking in the adventure kitchen, and early morning hiking to a yoga platform on an oak-shaded crest overlooking the valley below. One-of-a-kind experiences abound as guests engage with their surroundings and each other. Carmel Valley Ranch offers a rich array of amenities including a Pete Dye championship golf course, tennis courts, bocce ball and basketball courts, swimming pools, an organic garden and vineyard, three restaurants, playground, meeting rooms and a bevy of swings scattered throughout the resort hanging from majestic 300 year old oaks. A new spa, drawing on the bounty of the region, will open in summer 2010. The 139 extremely spacious suites are scattered along the foothills, affording spectacular views. The resort is located in Carmel Valley, a vibrant community of artist, winemakers and organic farmers, just inland from the bustling community of Carmel by the Sea. While many guests arrive by car, Monterey Airport is a 15-minute drive, San Jose Airport is a 45-minute drive and San Francisco Airport is an hour and a half drive.

Sign up to receive more articles like this on the Hotel Newswire Daily Digest eNewsletter.


Receive the free Daily Digest
Coming Up In The March Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"The Four Habits of Highly Effective Human Resources"
"Embassy Suites 'The Circle of Leadership"
"Applying Consumer Marketing Best Practices to Employee Loyalty"
"How Incentives are Changing to Keep Existing Staff Motivated?"
PLUS: Mobile Technology - Attracting & Retaining Top Talent - Education - Employee Engagement - Employment Claims & Litigation - Employment Contracts - HR Management.