New Products & Services

Hospitality Softnet Introduces Blended Training – theCampus, Leader-led Seminars, and The Telephone Coaching Call Series

BOSTON, MA., November 15, 2011 – Retention and proper use of subject matter shared during training sessions is always the goal of effective training. It is also the most challenging. With that in mind, Hospitality Softnet, Inc. has introduced Blended Training – the ability for the user to complete courses via E-Learning on theCampus, then attend leader-lead seminar with personal interaction to implement the skills, followed with a Telephone Coaching Call Series which reinforces the subject matter for long term retention.

“We are unique in the ability to offer this training in this blended fashion.” says Lisa Richards, Partner at Hospitality Softnet, Inc. We have learned through other industry’s approaches, and our own experience, that this approach is far more effective in assuring that the hotel’s sales professional retains, and uses, the skills needed to outsell their competition. It assures ownership that the training investment they have made in that valued employee will have positive returns. This will result in additional revenue and profits for the organization.”

Hospitality Softnet, Inc. offers numerous different Management and Sales Solutions. These include services such as: Mystery Shopping Calls and Training for Sales, Catering, and Reservations, Group Market Intelligence, On-Site Service Standards Assessments, and Teleprospecting. Clients include national organizations such as Starwood Hotels and Resorts, Hyatt Hotel Corporation, Omni Hotels and Resorts, Embassy Suites, Homewood Suites, InterContinental Hotels, Choice Hotels International, Army Lodging, Sonesta Hotels Resorts and Niles Cruises, John Q Hammons Hotels, Davidson Hotels, Pyramid Hotel Group, Noble Investments, Linchris Hotel Corporation, Windsor Capital, Millennium Hotels, Denihan Hospitality Group, and many other leading lodging companies.

For more information on Blended Training or theCampus or Hospitality Softnet, Inc. (www.HospitalitySoftnet.com), contact Lisa Francisco, Director of Learning Services, at 617-854-6554 or LFrancisco@HospitalitySoftnet.com

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