Business & Finance

Mandarin Orchard Singapore Launches IPTV System with Second Screen Solution

Hotel is first in Singapore to offer mobile device solution for in-room services

Singapore - 9 February 2012 - Mandarin Orchard Singapore and StarHub today announced the launch of an advanced in-room Internet Protocol Television (IPTV) system connecting guests at all of the hotel’s 1,051 rooms to a host of conveniences, such as express check-out, concierge and dining services, access to movies-on-demand and 24 StarHub TV channels, etc. – all at the touch of a button.

In addition to the system’s ease-of-use through a comprehensive electronic programme guide, StarHub also installed a “second screen” solution enabling resident guests to remotely access in-room services from hotel-issued iPad devices. Adding to the guest experience through "anytime, on-the-go" IPTV access from anywhere within hotel premises, the specially designed mobile device solution is connected full-time to the hotel's internal Wi-Fi network.

Mandarin Orchard is the first hotel in Singapore to offer such an integrated IPTV solution.

"Singapore is a technology-savvy and service-centric country, with some of the largest hotels in the world. Each year, millions of business and leisure travellers come here to attend conventions, concerts, international festivals or simply for shopping or social visiting," said Kevin Lim, Head of Enterprise Business Group, StarHub.

Commented Christoph Szymanski, hotel manager of Mandarin Orchard Singapore, “True to the iconic status of this hotel and the Meritus brand, we are proud to mark yet again another milestone that sets a new benchmark for the hospitality industry in Singapore.“

All rooms and suites at Mandarin Orchard Singapore are equipped with wireless connectivity which allows guests to use the second-screen to access hotel information and services. iPads are available for loan from Meritus Club Lounge for guest use. Guests also have the option to download and access the application on their personal iPad devices. Plans are underway to extend the second screen solution on Android-powered tablets.

For further press information, please contact:
Ruth Soh
Marketing Communications Director
Mandarin Orchard Singapore
T (65) 6831 6118
ruth.soh@meritushotels.com

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