Appointments & Promotions

HRI Lodging Names Paul Gibson GM of Crowne Plaza San Marcos Golf Resort

NEW ORLEANS, LA - February 25, 2014 - Veteran Phoenix-area hospitality executive Paul Gibson has been appointed general manager of Crowne Plaza® San Marcos Golf Resort in Chandler, Arizona, announced Gary Gutierrez, president of HRI Lodging, which assumed management of the historic resort earlier this year.

Gibson worked for Interstate Hotels and Resorts for the past 15 years, first as the area general manager of the Crowne Plaza® Phoenix North and most recently as the general manager of the Phoenix Airport Hilton. Under Gibson’s direction, the Crowne Plaza® Phoenix North won the 1999 IHG Service Award of Excellence and the 2001 Interstate Quality Excellence Award..

Previously, Gibson worked 19 years for Richfield Hotel Management as a general manager of several of the company’s properties, including the Fourwinds Resort and Marina in Bloomington, Indiana, one of the country’s largest inland marinas, with more than 1,000 boat slips. The resort was awarded “Best Family Resort” by Better Homes and Gardens and won the Best of Bloomington Award during Gibson’s tenure as general manager.

He also worked three years for Servico Hotel Management Company and was awarded the company’s 1996 General Manager Gold Medal Award. His career included assignments in some of the nation’s most popular resort markets, including Catalina Island, Palm Springs and Hilton Head Island.

“Paul is exactly the type of hospitality executive who fits the HRI Lodging profile; he is absolutely committed to the highest standards of service and quality,” Gutierrez said. “He has established a track record of success at every post he has taken for more than a quarter of a century,” Gutierrez added.

A native of Bloomington, Indiana, Gibson served as president of the Indiana Hotel and Motel Association and was president of the Bloomington-Monroe County Visitors and Convention Bureau.

About HRI Lodging

HRI Lodging, LLC (HRIL) is one of the 50 largest hotel management companies in the U.S. with a current portfolio of 17 hotels and resorts spanning the continental U.S. By building alliances with major domestic and international investment firms, the organization pursues a dual mode growth strategy of managing independent, boutique properties as well as partnering with industry leading brands, including Marriott, Hilton, Hyatt, Starwood and Intercontinental Hotel Group. HRI Lodging is the hotel management division of New Orleans-based HRI Properties, a full-service real estate development company and a national leader in the adaptive reuse of historic structures. HRI’s mission is: Revitalizing Cities by Creating Diverse, Vibrant and Sustainable Communities.

About Crowne Plaza® Hotels & Resorts

Part of the IHG global portfolio, the Crowne Plaza® Hotels & Resorts brand is a dynamic upscale hotel brand located in nearly 65 countries around the world in major urban centers, gateway cities and resort destinations. As the fourth largest upscale full-service hotel brand in the world and one of the fastest growing, the Crowne Plaza brand has a solid foundation for future growth. The portfolio has doubled since 2003 to nearly 400 hotels, and the global pipeline has increased fourfold to nearly 100 hotels. At Crowne Plaza hotels, we help our guests feel energized and productive, with 24-hour business services, wireless Internet access in the lobby, and fitness and leisure facilities. Our Sleep Advantage® program ensures our guests get a great night’s sleep to power through their day. For reservations at Crowne Plaza properties, visit or call 1-800-2CROWNE. Connect with us on Twitter: or Facebook:

About IHG

IHG (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organization with a broad portfolio of nine hotel brands, including InterContinental® Hotels & Resorts, Hotel Indigo®, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, EVEN™ Hotels and HUALUXE™ Hotels & Resorts.

IHG manages IHG® Rewards Club, the world’s first and largest hotel loyalty program with over 76 million members worldwide. The program was relaunched in July 2013, offering enhanced benefits for members including free internet for Elites across all hotels, globally.

IHG franchises, leases, manages or owns over 4,600 hotels and 679,000 guest rooms in nearly 100 countries and territories. With more than 1,000 hotels in its development pipeline, IHG expects to recruit around 90,000 people into additional roles across its estate over the next few years.

InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales.


Coming Up In The November Online Hotel Business Review

Feature Focus
Hotel Architecture and Design: Unique, Timeless and Memorable Design
With hotel refurbishments typically taking place every eight to ten years for the soft elements, and every fifteen to twenty years for public spaces and bathrooms, owners and investors rely on architects and designers to get things right. Their solutions must satisfy a targeted demographic, be aesthetically timeless and durable, and fulfill the market’s desire for unique and memorable design. From re-thinking guestroom configurations to constructing dramatic public spaces, an effort is being made to recast hotels as the highlight of any business trip or vacation. In that regard, many architects have chosen to make a striking first impression, with an emphasis on the hotel lobby. These areas are being designed as multi-use spaces to accommodate casual or formal talks, individual or group work, and zones for social activity. Creative space segmentation is required, along with furniture that provides comfort and functionality. More extravagant entrance features also include indoor waterfalls, large chandeliers and multi-media stations. The bathroom is also an area of interest for designers in recognition of guest desires to experience luxury beyond their everyday lives. Spa-like features such as en-suite bedrooms, waterfall showers, over-sized bathtubs, his & hers sinks, giant towels, plush robes, and deluxe beauty items provide the promise of indulgent luxury. Additionally, hotel restaurants can no longer afford to be mere providers of three meals a day and a buffet. Signature restaurants are being designed to offer a genuine "wow" factor to both guests and external patrons alike. Along with sustainability concerns and an increased emphasis on local sourcing, these are some of the subjects in the fields of hotel architecture and design that will be explored in the June issue of the Hotel Business Review.