Appointments & Promotions

HRI Lodging Names Paul Gibson GM of Crowne Plaza San Marcos Golf Resort in Chandler, AZ

NEW ORLEANS, LA - February 26, 2014 - Veteran Phoenix-area hospitality executive Paul Gibson has been appointed general manager of Crowne PlazaŽ San Marcos Golf Resort in Chandler, Arizona, announced Gary Gutierrez, president of HRI Lodging, which assumed management of the historic resort earlier this year.

Gibson worked for Interstate Hotels and Resorts for the past 15 years, first as the area general manager of the Crowne PlazaŽ Phoenix North and most recently as the general manager of the Phoenix Airport Hilton. Under Gibson's direction, the Crowne PlazaŽ Phoenix North won the 1999 IHG Service Award of Excellence and the 2001 Interstate Quality Excellence Award..

Previously, Gibson worked 19 years for Richfield Hotel Management as a general manager of several of the company's properties, including the Fourwinds Resort and Marina in Bloomington, Indiana, one of the country's largest inland marinas, with more than 1,000 boat slips. The resort was awarded "Best Family Resort" by Better Homes and Gardens and won the Best of Bloomington Award during Gibson's tenure as general manager.

He also worked three years for Servico Hotel Management Company and was awarded the company's 1996 General Manager Gold Medal Award. His career included assignments in some of the nation's most popular resort markets, including Catalina Island, Palm Springs and Hilton Head Island.

"Paul is exactly the type of hospitality executive who fits the HRI Lodging profile; he is absolutely committed to the highest standards of service and quality," Gutierrez said. "He has established a track record of success at every post he has taken for more than a quarter of a century," Gutierrez added.

A native of Bloomington, Indiana, Gibson served as president of the Indiana Hotel and Motel Association and was president of the Bloomington-Monroe County Visitors and Convention Bureau.

About HRI Lodging

HRI Lodging, LLC (HRIL) is one of the 50 largest hotel management companies in the U.S. with a current portfolio of 17 hotels and resorts spanning the continental U.S. By building alliances with major domestic and international investment firms, the organization pursues a dual mode growth strategy of managing independent, boutique properties as well as partnering with industry leading brands, including Marriott, Hilton, Hyatt, Starwood and Intercontinental Hotel Group. HRI Lodging is the hotel management division of New Orleans-based HRI Properties, a full-service real estate development company and a national leader in the adaptive reuse of historic structures. HRI's mission is: Revitalizing Cities by Creating Diverse, Vibrant and Sustainable Communities.

About Crowne PlazaŽ Hotels & Resorts

Part of the IHG global portfolio, the Crowne PlazaŽ Hotels & Resorts brand is a dynamic upscale hotel brand located in nearly 65 countries around the world in major urban centers, gateway cities and resort destinations. As the fourth largest upscale full-service hotel brand in the world and one of the fastest growing, the Crowne Plaza brand has a solid foundation for future growth. The portfolio has doubled since 2003 to nearly 400 hotels, and the global pipeline has increased fourfold to nearly 100 hotels. At Crowne Plaza hotels, we help our guests feel energized and productive, with 24-hour business services, wireless Internet access in the lobby, and fitness and leisure facilities. Our Sleep AdvantageŽ program ensures our guests get a great night's sleep to power through their day. For reservations at Crowne Plaza properties, visit www.crowneplaza.com or call 1-800-2CROWNE. Connect with us on Twitter: www.twitter.com/crowneplaza or Facebook: www.Facebook.com/crowneplaza.

Coming Up In The July Online Hotel Business Review


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Feature Focus
Hotel Spa: Front and Center
The Spa/Wellness movement that exploded a few years back continues to reverberate and expand. Once considered to be an "add on" (which was often relegated to an unused space in the hotel basement), spas are now front and center within the hospitality industry, and hotel management is realizing just how much a luxurious spa can contribute to the bottom line. Room rates are higher. Bar tabs are higher. Food checks are higher. In addition, guests now frequently choose a hotel based on its available spa services, so having a spa within the facility can provide significant financial returns. Plus, guests are using those services in new and novel ways. Some guests are requesting treatments upon arrival (as a way to counter jetlag or to kickstart productivity) and they are often booking their sessions through a hotel app. Some hotels are even offering free massages upon check-in as an inducement to stay. Still other guests are building their entire travel and vacation plans around exotic spa and wellness experiences and of those, thermal hot springs are currently very popular. More and more people are seeking out thermal hot springs as an affordable, social and naturally therapeutic spa experience. Honeymooning couples are seeking out spa packages designed just for them. Couples massages, aromatherapy treatments and nutritious cooking classes make for a romantic and healthy honeymoon they can both enjoy together. Other leading spas are offering stress management courses, classes in meditation and yoga, anti-aging treatments, and spa services designed specifically for men. The July issue of the Hotel Business Review will report on all these trends and developments and examine how hotel spas are integrating them into their operations.