Banyan Tree Hotels and Resorts Appoints Fabrice Collot as General Manager at Banyan Tree Seychelles

SEYCHELLES, SC. August 31, 2017 - Mr. Fabrice Collot is the General Manager of Banyan Tree Seychelles, having joined the hotel in August 2017. In his role, Mr. Fabrice is responsible for the overall running, administration and service standards at Banyan Tree Hotels and Resorts.

Fabrice joined Banyan Tree group in year 2007 and served at Banyan Tree Al Areen Spa and Resort in Bahrain in the capacity of Executive Assistant Manager and was promoted to Hotel Manager one year before being transferred to the Angsana Riads Collection in Marrakech, Morocco.

Fabrice has amassed a wealth of expertise in government administration and hospitality industry with over 27 years of experience in senior management roles across four continents. His career begins in year 1989 at the French Consulate General in Jerusalem and French Embassy in Ukraine. In year 1997, he decided to make change to his career path and became an entrepreneur and ran his own French restaurant and pastry shop at two different locations in the United States. Seven years later, he joined Kempinski Hotel Moika 22 in St Petersburg Russia as Director of Food and Beverage. Prior to joining Banyan Tree Seychelles, Fabrice has served two years as General Manager at the award winning Leading Hotels of the World Maradiva Villas Resort and Spa in Mauritius followed by 4 and half years in China running Wanda Realm Ma’anshan and Wanda Tianjin before taking over the management of the Banyan Tree Macau.

Mr. Collot is a graduate of the School of Hospitality in Marseille, France, where he attained his Certificate of Cooking and Waiter and a double Master Degree in Hospitality and Cooking, Pastry, Wine Vintage (Sommelier) and enrolled in the Master Degree in Business Administrations from Cornell University.

Fabrice is a French native and is married with two children. Besides French, he is conversant in English, Spanish and Russian. In his spare time, he enjoys golfing, skiing, deep sea diving and travelling. He also loves driving sports cars, motorcycles, and possesses an airplane private pilot license and a motorboat license.

Related News

Coming up in February 2018...

Social Media: Engagement is Key

There are currently 2.3 billion active users of social media networks and savvy hotel operators have incorporated social media into their marketing mix. There are a few Goliath channels on which one must have a presence (Facebook & Twitter) but there are also several newer upstart channels (Instagram, Snapchat &WeChat, for example) that merit consideration. With its 1.86 billion users, Facebook is a dominant platform where operators can drive brand awareness, facilitate bookings, offer incentives and collect sought-after reviews. Twitter's 284 million users generate 500 million tweets per day, and operators can use its platform for lead generation, building loyalty, and guest interaction. Instagram was originally a small photo-sharing site but it has blown up into a massive photo and video channel. The site can be used to post photos of the hotel property, as well as creating Instagram Stories - personal videos that disappear from the channel after 24 hours. In this regard, Instagram and Snapchat are now in direct competition. WeChat is a Chinese company whose aim is to be the App for Everything - instant messaging, social media, shopping and payment services - all in a single platform. In addition to these channels, blogging continues to be a popular method to establish leadership, enhance reputations, and engage with customers in a direct and personal way. The key to effective use of all social media is to find out where your customers are and then, to the fullest extent possible, engage with them on a personal level. This engagement is what creates a personal connection and sustains brand loyalty. The February Hotel Business Review will explore these issues and examine how some hotels are successfully integrating social media into their operations.