As business owners we are always looking to improve the bottom line, aren't we? We are always looking for ways to make our clients happy while improving our margins. Guest Internet services are a great place to improve the guest experience your hotel provides while potentially increasing revenue. In this article, I will outline the 5 questions you need to ask your potential vendors to make sure that Guest Internet Services are a success at your property.

1. Can the vendor provide references for their work?

Yes, this might seem like an obvious step, but it is truly amazing how many times it doesn't happen. You're busy, they seem to be saying all the right stuff, the price is good... must be a winner, right? Not always so. Do yourself a favor, and avoid future headaches... follow through on this important step!

One tip when calling to check the vendors' references is to inquire about their inspection after the new vendor had installed their service and equipment. Be sure to ask if the vendor was thorough. Was the work performed adequately, in an efficient and organized manner? Were they tidy and did they leave the property without leaving a mess? You want to ...