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  • Hospitality Law
  • Arbitrating Hotel Management Agreement Disputes: Beware of 'Arbigation'

  • Any discussion of the benefits of arbitration over litigation generally parrots the "well known" benefits. That is, arbitration is generally viewed, by both lay persons and even by most attorneys, as a more economical and efficient method of resolving disputes than traditional litigation. Attorneys and parties are often surprised when arbitration includes complex and burdensome discovery, motion practice, and expensive hearings. As explained below, the line between arbitration and litigation has, at least in some instances, disappeared.

    A. The Traditional Benefits Of Arbitration

    The general perception of arbitration as a cheaper and faster method of resolving disputes is the result of certain generally-held understandings about arbitration. One common perception and, indeed, mantra of arbitration associations, is that arbitration involves little, if any, of the formal and burdensome discovery processes that are part and parcel of litigation. Thus, most people assume that, in an arbitration, there will be no requirement to produce documents in response to voluminous document requests, to participate in depositions, or to involve third-parties in discovery. It is also generally believed that arbitration is faster than litigation because arbitration avoids the delays associated with overcrowded court dockets. Finally, because of the strict limitations on judicial review of arbitrations, arbitration is ...

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Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
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