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  • Spas, Health & Fitness
  • Top Considerations That Make or Break a Fitness Center

  • For contactors and developers building in the hospitality industry, it's certainly critical to carry a solid understanding of the operational model and how design, layout, and functionality will serve to support the revenue and customer service goals of the property. For most professionals working in this realm, the long-standing ratios around "heads and beds" and "keys"-based projections is nothing new to you. However, one area within the hospitality industry that's evolved significantly in recent years is fitness. Usage rates for hotel/resort fitness centers have increased steadily, increasing the priority that hotel operators are placing on these environments as a source of both customer satisfaction and revenue generation.

    In the ongoing effort to meet the demands of your customers and ultimately, their customers, its important to consider some of the basic considerations that can make or break the success of a hospitality-based fitness facility. With project budgets always being of paramount concern, overlooking these considerations in the early going can prove extremely costly. After fifteen years of focus in the fitness industry, and working with thousands of hotel and resort properties, I offer you some of the top-line considerations, when embarking on a new or remolded fitness facility project. With competition on ...

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Hotel Business Review Spas, Health & Fitness

Judy Singer
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Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
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