The restaurant and bar crews were sorely understaffed to handle a small influx of people in October. There didn't seem to be a presence from management of any kind. The front-desk staff couldn't be bothered by petty requests and inquiries. One incident stands out in particular and I witnessed it - no exaggeration from the person to whom it happened.

The bride's uncle and his wife drove up from a small town in Texas. I'll call them Jerry and Marilyn. Jerry and his wife are unassuming in appearance and are probably aged in their mid-sixties. When they arrived at the hotel the afternoon before the wedding in their very expensive, shiny black Corvette, the valets eagerly awaited the opportunity to jump behind the wheel of the car to drive it 100 yards to a parking space.

Marilyn spotted a family member and went to chat with her in the lobby while Jerry stood back from the counter, waiting to be acknowledged. The hotel employees were assisting other guests. When they were finished with those guests, they saw no other would-be guests to whom they should be paying attention. They did see a maintenance man, dressed in dark work pants, work boots and ...