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  • Diversity Issues
  • Exploring New Markets: The Gay & Lesbian Opportunity

  • The hotel industry, and the tourism industry in general, has changed dramatically over the last several years. Everything from war, terrorism, the economy, the fluctuating exchange rates, and a variety of other negative travel influencers have made the industry much more volatile and challenging than ever before. The fight for market share has gotten tougher, and hotels have started to see the need to find new ways to grow that diminishing share.

    So in an industry that remains increasingly competitive, how do you prevent a decrease in your market share, and what opportunities are there for you to grow your market share? One way is through diversification in your target markets. Hoteliers and the tourism industry need to look at alternative sources to tap into and to draw on.

    The gay and lesbian market is one market that hotels and other tourism-based companies have for too long overlooked, or simply chose to ignore. But can the industry continue to ignore this market? Can you? The simple answer, in my opinion, is no. And why would you want to?

    Most hoteliers understand the importance of diversifying their markets, but many aren't completely sold on the gay and lesbian market. I've identified three main reasons ...

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Hotel Business Review Diversity Issues

Jeff Guaracino
Darrell Schuurman
Darrell Schuurman
Jeff Guaracino
Jeff Guaracino
Jeff Guaracino
Darrell Schuurman
Coming Up In The March Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
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"Applying Consumer Marketing Best Practices to Employee Loyalty"
"How Incentives are Changing to Keep Existing Staff Motivated?"
PLUS: Mobile Technology - Attracting & Retaining Top Talent - Education - Employee Engagement - Employment Claims & Litigation - Employment Contracts - HR Management.