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  • Development & Construction
  • Overcoming Cultural Differences in International Hotel Development

  • With annual spending exceeding $6 billion, tourism is the world's largest industry. Travel and travel-related industries employ over 234 million people worldwide. That's almost 9 percent of the world's population. By 2016, travel and tourism will account for approximately 10 percent of the global economy.

    Our success in this rapidly growing and important industry depends on our ability to develop and build high-quality facilities, both domestically and abroad. When considering international expansion, our understanding of cultural differences-whether they be as complex as a tax code or as simple as a personal greeting-is crucial to ensuring future success.

    Over the past five years, Boyken International, Inc. has been involved in over $3.0 billion in international hotel development. Having managed projects in over 50 countries on six continents, we have developed some key strategies for managing and overcoming these cultural differences.

    Prior to committing to any international project, we research the local economic and political climate. The research of the local labor force will determine if it has the capacity to meet our needs. We ask ourselves: How skilled is the workforce? What is the current level of construction activity in the area? Are there local contracting or sub-contracting firms who can help recruit and ...

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Hotel Business Review Development & Construction

Rollin Bell
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Fred B. Roedel, III
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Coming Up In The March Online Hotel Business Review

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Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
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