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  • Diversity Issues
  • NABHOOD: Success in Minority Franchising

  • A TEN-YEAR PERSPECTIVE

    First, let me say that I am not a hotel operator by training. I did not grow up in the family motel business and I did not attend college to become a future star of the lodging industry. I have, however, come to love the hotel business. I believe that if someone had introduced me to the business as a young man, my goal in life would have been to become a general manager of a major hotel property. But that is a story for another time.

    For ten years, MFHA has been promoting the concept of diversity and inclusion as a key management strategy in the hospitality and foodservice industry. During this time, we have seen significant progress made in the areas of minority worker recruitment, diverse and under-leveraged community marketing and minority franchising.

    According to NABHOOD (National Association of Black Hotel Owners, Operators and Developers) there are more than 200 African-American owned hotels. Consider that it was less than a dozen just ten years ago. Why has Black hotel ownership increased so dramatically? I believe that there are seven reasons for this success.

    1. CHANGING ATTITIUDES & TIMES

    Changing times in America have opened up dialog around creating wealth in ...

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Hotel Business Review Diversity Issues

John Hogan
Jeff Guaracino
Jeff Guaracino
Gerald Fernandez, Sr.
Jeff Guaracino
Olivier Poirot
John Hogan
Coming Up In The March Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"The Four Habits of Highly Effective Human Resources"
"Embassy Suites 'The Circle of Leadership"
"Applying Consumer Marketing Best Practices to Employee Loyalty"
"How Incentives are Changing to Keep Existing Staff Motivated?"
PLUS: Mobile Technology - Attracting & Retaining Top Talent - Education - Employee Engagement - Employment Claims & Litigation - Employment Contracts - HR Management.