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  • Security & Safety
  • How to Reduce Hotel Fraud With a Highly Effective Anti-Fraud Policy

  • Hotels, restaurants, casinos and resorts are notoriously desirable targets for thieves and con artists, mainly because of the large sums of cash flowing through these businesses. And, indeed, statistics do show that theft and fraud take a serious financial toll on the bottom lines of most hospitality entities. According to industry statistics, as much as 5% of annual food and beverage revenue is lost to fraud by hospitality companies.

    The good news is that there is a lot that hotel management can do to prevent and detect illegal activity that they're not doing now.

    Whether it's guests paying cash for rooms or restaurant and bar patrons paying for meals with cash, without strict controls on how that cash is handled...and by whom...and clear policies on what constitutes theft and fraud and what the consequences are of getting caught, dishonest employees will exploit management's lax controls by, among other things...

    First Things First

    With so many ways for employees to steal, there is no getting around the fact that formulating and enforcing a stringent employee anti-fraud policy is step one in the challenge of safeguarding your property's assets.

    According to accountant, Andrew Durant of BDO Stoy Hayward in London, "The aim of a corporate [anti-fraud] policy ...

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Hotel Business Review Security & Safety

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Frank Meek
Peter Goldmann
Peter Goldmann
Frank Meek
Frank Meek
Peter Goldmann
Coming Up In The March Online Hotel Business Review

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Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
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