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  • Steps to Leveraging Utility Bill Data to Better Understand Your Energy Spend

  • There isn’t a single industry that has escaped this economic downturn. In the lodging sector, reduced business travel and cut backs on vacationing have made their mark on occupancy rates across the country. In December of 2009, Ray Cirz, chief executive of appraisal firm Integra Realty Resources, reported that the hotel occupancy rate in Manhattan fell to 75 percent for the first time since 2004. Room rates at the time were down 25 percent from the year before. It’s a scenario that’s been replicated in every market; with reservations down, slash rates to fill rooms. The danger of that practice? It still costs just as much to have a room occupied, unless you take steps to reduce operating expenses. So that’s what many are doing – finding ways to make filling a bed less expensive.

    Without a doubt, the most significant line item under a hotel’s operating cost umbrella is energy. Lighting, cooling, heating, and supplying water to a hotel and its guests is pricey. Therefore, it’s the smartest place to look for savings. But it’s impossible to reduce energy spend without first understanding your consumption. That’s where the power of the utility bill comes into play.

    Utility billing is a goldmine ...

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Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
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