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  • Guest Service / Customer Experience Mgmt
  • Parking Considerations in the Hotel Real Estate Life Cycle

  • Development of a hotel begins with a conceptual plan, usually followed by a feasibility study. This analysis contrasts the forecasted potential income of the concept against the potential cost of development. Depending on the location of the property, a separate parking feasibility study may be in order. In one example we worked on, a boutique hotel was being proposed in a busy retail location which was adjacent to a popular public beach. Preliminary analysis of the local parking market showed a tremendous shortage in parking supply. With this in mind, the developer planned a large underground garage with enough capacity to capture revenue from the underparked neighborhood. They initially retained us to answer questions related to separating the garage operation from their agreement with their hotel operator. After looking at the development plan, we advised the client that the potential parking revenue might significantly alter their financing arrangements and that a separate feasibility study was in order. In the end, it turned out that there was so much parking demand in the market that the parking bottom line would be greater than that of the hotel. While this is an extreme case, in the right location and market, parking can ...

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Hotel Business Review Guest Service / Customer Experience Mgmt

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Coming Up In The March Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
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