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  • Spas, Health & Fitness
  • Finding, Keeping & Retaining a Great Spa Staff

  • The Hunt

    Finding new employees in and of itself can be a daunting task. This holds true no matter the position from massage therapist to front desk staff, finding the right fit for your team takes effort, patience and a plan. Beginning with an assessment of the staff already in place is oftentimes a good starting point. Who do you currently have on your team? This doesn't simply mean what positions have you filled such as esthetician, front desk, massage therapist, etc. It also means what personalities do you have in place? What are your team's strengths and weaknesses? Do you have a lot of chiefs? Do you sport a number of young fresh out of school technicians? Do you have a team made up of older, more experienced members? What are their personalities like and how do they fit together as a whole? Most importantly how does your current team stack up against your target market? Does your team resemble your key clientele in age, look, personality and skill sets? Do you need to mix up your core staff a bit by adding some youth, mature technicians, cosmopolitan tastes? All of these elements are crucial to analyze and measure before ...

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Trump Hotel Collection

Hotel Business Review Spas, Health & Fitness

Elaine Fenard
Peter Anderson
Kimberley Matheson Shedrick
Jane Segerberg
Jacqueline Clarke
Judy Singer
Melinda Minton
Prentice  Howe
Coming Up In The March Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"The Four Habits of Highly Effective Human Resources"
"Embassy Suites 'The Circle of Leadership"
"Applying Consumer Marketing Best Practices to Employee Loyalty"
"How Incentives are Changing to Keep Existing Staff Motivated?"
PLUS: Mobile Technology - Attracting & Retaining Top Talent - Education - Employee Engagement - Employment Claims & Litigation - Employment Contracts - HR Management.