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  • Spas, Health & Wellness
  • Incorporating Spa-like Principles into Your Hotel Fitness Center

  • Intimidation within the gym is a combination of design elements, equipment selection, and a lack of knowledge by prospective members/guests. One of the most effective ways to overcome the intimidation factor associated with fitness centers is to offer exceptional customer service by creating a "personal experience" for each guest that walks into the fitness center. This concept, used for years in the spa industry, has gained popularity with the increase in spa services offered in the hotel setting. This integration of spa and fitness services has resulted in a much higher level of customer satisfaction within the fitness center that hotel guests expect regardless of whether or not your hotel offers spa services.

    Spas are typically thought of as places to enhance personal well-being in relation to the mind, body, and spirit. Although there are many facets to the spa experience there are only a handful that can be incorporated into the stand alone fitness center. One obvious similarity is the concept of wellness in everyday life. This is the easiest and most effective component to integrate into the hotel fitness center from the simple fact that exercise serves as the cornerstone to a healthy lifestyle.

    What separates the new spa wellness ...

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Hotel Business Review Spas, Health & Wellness

Leslie Glover
Gary Henkin
Steven Ferry
Bill Di Stanisloa
Gayle Bulls Dixon
Camille Hoheb
Michael Koethner
Melinda Minton
Coming up in May 2021...

Eco-Friendly Practices: Now More Than Ever

One theory about the pandemic states that future viruses are more likely to originate and flourish due to global warming. If true, the urgency to accelerate the adoption of eco-friendly practices is greater than ever. Of course, there are many other reasons to create a sustainable operation, including reduced utility costs, savings on operational costs, healthier and happier guests and employees, and positive publicity, marketing and community goodwill. Many hotels are introducing innovative programs into their operations - from recycling bins in guest rooms to starting a roof top garden. Other hotels are using eco-friendly cleaning products, reusing towels and sheets, sourcing locally grown food, supporting the use of electric vehicles, and permitting guests to refill their reusable water bottles with clean, filtered water. Finally, some hotels are encouraging guests to get involved by making it possible for them to participate in local community clean-up projects. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.