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  • Human Resources, Recruitment & Training

  • Managing the Mass Exodus: Strategies for securing top talent in the midst of a labor shortage

  • By Jason Ferrara, Vice President, Corporate Marketing, CareerBuilder

  • It takes a lot of people to make a hotel feel like home for its guests. So it's not surprising that the hospitality industry is a major component of the overall U.S. labor force. According to the U.S. Bureau of Labor Statistics (BLS), the accommodations and food services industry makes up 8.1 percent of all employment.

    And Americans aren't abandoning their vacations or business outings anytime soon. The hospitality industry is expected to grow 18 percent and add more than 1.6 million new jobs through 2012, according to BLS data.

    But while we're in the business of making others feel cared for, the labor market won't be very comfortable for hospitality employers in coming years.

    A shrinking labor force

    The United States is facing a looming shortage over the next few decades. In the past, the nation has always been able to depend on an expanding labor force, but this growth is expected to slow to just 3 percent over the next 20 years.

    By 2012, the there will be 43 percent more people in the 55 to 64 age bracket. By contrast, the number of workers between the prime working ages of 25 and 54 is expected to stagnate. This means smaller generations of ...

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Hotel Business Review Human Resources, Recruitment & Training

Michael Haynie, SR.
Joyce Gioia
Paul Feeney
Erik Van Slyke
Jason Ferrara
Neale Redington
Coming Up In The March Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"The Four Habits of Highly Effective Human Resources"
By James Bermingham, Vice President, Montage Hotels
"Embassy Suites 'The Circle of Leadership"
By Darci Riesenhuber, Director of Brand Culture, Embassy Suites Hotels
"Applying Consumer Marketing Best Practices to Employee Loyalty"
By Fred Bendana, Executive Director Client Services, Maritz Loyalty & Motivation
"How Incentives are Changing to Keep Existing Staff Motivated?"
By Jim Houran, Partner, HVS Executive Search
PLUS: Mobile Technology - Attracting & Retaining Top Talent - Education - Employee Engagement - Employment Claims & Litigation - Employment Contracts - HR Management.