Editorial Board   Guest Author

Mr. Powell

Stephen Powell

Senior Vice President, IHG Worldwide Sales

Stephen Powell serves as Senior Vice President, Worldwide Sales for InterContinental Hotels Group (IHG). IHG has nine hotel brands, over 161 million guest annually, 688,517 rooms in over 4700 hotels located in nearly 100 countries and territories around the world. Mr. Powell's key responsibilities include the creation of a unified sales platform for IHG as a worldwide company with global customers and development of a common way of delivering the IHG brand proposition through a consistent sales experience. Mr. Powell joined InterContinental Hotels Group in December 2003 as Vice President of Sales, UK & Ireland and was soon promoted to Senior Vice President, Sales & Marketing for EMEA where he was instrumental in linking brands and sales together to drive tangible business results. Since 2007, Mr. Powell has served in his current role as Senior Vice President of Worldwide Sales. He leads a team of professionals that has implemented solutions and programs, such as sales force automation, that serve customer needs and drive results for IHG. Mr. Powell has over 35 years of experience in the hotel industry, receiving recognition with a number of awards for industry leadership. He graduated from the University of Texas and has worked in various senior positions for a number of companies in the US. He was Vice President of Sales and Marketing for Sheraton Hotels & Resorts - North America and Sales Director for Loews Hotels in America. He has also established global sales teams for hospitality industry software companies, namely PlanSoft Corporation and Certain Software. In April 2013 The Convention Industry Council (CIC) announced that Mr. Powell was amongst five meeting leaders to receive the highest honor in the meetings industry. The inductees into the Hall represent influential leaders who have shaped the industry over a lifetime of accomplishments and whose contributions have left an indelible impression on the industry. Mr. Powell was officially inducted into CIC's Hall of Leaders in October 2013. Mr. Powell is a former President of the Site International Foundation and a former International President of Meeting Professionals International. He has also held the title of MPI's Supplier of the Year. Mr. Powell has served on committees and boards including the American Society of Association Executives, Hospitality Sales Management Association International, Convention Industry Council, Meeting Professionals International, Site International and the Institute of Directors. He participates in public speaking at industry events and has published several articles on industry trends on sales and marketing issues.

Mr. Powell can be contacted at 770-604-2000 or stephen.powell@ihg.com

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.