Editorial Board   Guest Author

Mr. Ermini

Justin Ermini

Executive Chef, Las Alcobas

Justin Ermini , Executive Chef at Las Alcobas is a Connecticut native who attended the acclaimed Culinary Institute of America in Hyde Park, New York and interned at Le Meridian Hotel in New Orleans, which would mark the beginning of his culinary journey. Soon after, he began training with Wolfgang Puck at Postrio in San Francisco, where he learned the art of California cuisine, developing his expertise by working every type of station. Afterward, he returned to the east coast where he was asked to join the team at, Three-Star Michelin restaurant Jean Georges in New York City. This experience fine-tuned his skills and provided him with the necessary refinement that would become essential for his next chapter, working at several Michelin-starred restaurants throughout Firenze, Italy where he resided and studied for the next two years. Soon opportunity drew him back to the west coast, after being approached by The Palms Hotel and Casino (The N9ne Group) to open their Italian concept in California. After the completion of this project, Chef Ermini relocated to Hollywood to take on the role of chef at the Michelin- starred Watergrill. Here, he studied the art of seafood, bringing in fish from all over the world and studying technique under Executive Chef David Lefevre (formerly executive sous chef of Charlie Trotter's). Years later, he returned to his roots by moving back to the east coast to become the Executive Chef of the Relais & Chateaux, Five-Star Five-Diamond Mayflower Inn, where he incorporated his eclectic variety of skills and technique, combining them with the classic New England cuisine he was raised with. This year, Chef Ermini will lend his expertise as Consulting Chef for the restaurant of the follow-up to Las Alcobas's flagship Mexico City property opening spring 2016, Las Alcobas Napa Valley.

Please visit www.lasalcobas.com for more information.

Mr. Ermini can be contacted at 52-55-3300-3950 or jermini@lasalcobas.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.