Editorial Board   Guest Author

Mr. Flynn

Scott Flynn

Founder & CEO, Best Corporate Events, LLC and SmartHunts, LLC

Scott Flynn is the founder and CEO of Best Corporate Events LLC and SmartHunts LLC. He started by building two successful publishing companies that were purchased by Cendant (CD) in 1990. He then launched Zachary, a software reseller company, which made the Inc. 500 with a 1658% five year sales gain and was quickly acquired by tech giant Global Direct Mail (NYSE). In 2010 Mr. Flynn created Best Corporate Events by merging top companies in the fields of team building, interactive technology, and professional corporate training. The seasoned owners running those companies pooled their skill sets to design and launch an amazing line of original event programming that's delivered to companies nationwide. Best Corporate Events has designed and trademarked some of the most popular programs in their industry and have created a wide variety of high-tech team building programs using iPads® and apps that they've developed. They're now the largest company of their kind in America, delivering programming at hotels nationwide from their regional offices. When Apple debuted the iPad, Mr. Flynn formed SmartHunts® which developed apps to run corporate events on iPads. SmartHunts are fun, challenging, high-tech corporate scavenger hunts delivered using Apple iPads® and SmartHunts' Apps that utilizes text messaging, audio, video, FaceTime®, QR Codes, iMovie®, social media, and GPS tracking. SmartHunts are a combination of adventure, sightseeing, gaming, laughter, and teambuilding. Their apps even create a movie, on the fly, of every SmartHunt, so it's ready playing on the big screen when groups arrive back to their hotel ballroom. Best Corporate Events and SmartHunts are members of ADMEI, MPI, ISES, and SITE and sell their programming direct and through In-house Corporate Planners, Meeting & Event Planners, DMCs, Meeting and Incentive companies, and Hotels.

Please visit www.bestcorporateevents.com for more information.

Mr. Flynn can be contacted at 727-698-6970 or scott@bestcorporateevents.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.