Editorial Board   Guest Author

Mr. Flynn

Scott Flynn

Founder & CEO, Best Corporate Events, LLC and SmartHunts, LLC

Scott Flynn is the founder and CEO of Best Corporate Events LLC and SmartHunts LLC. He started by building two successful publishing companies that were purchased by Cendant (CD) in 1990. He then launched Zachary, a software reseller company, which made the Inc. 500 with a 1658% five year sales gain and was quickly acquired by tech giant Global Direct Mail (NYSE). In 2010 Mr. Flynn created Best Corporate Events by merging top companies in the fields of team building, interactive technology, and professional corporate training. The seasoned owners running those companies pooled their skill sets to design and launch an amazing line of original event programming that's delivered to companies nationwide. Best Corporate Events has designed and trademarked some of the most popular programs in their industry and have created a wide variety of high-tech team building programs using iPads® and apps that they've developed. They're now the largest company of their kind in America, delivering programming at hotels nationwide from their regional offices. When Apple debuted the iPad, Mr. Flynn formed SmartHunts® which developed apps to run corporate events on iPads. SmartHunts are fun, challenging, high-tech corporate scavenger hunts delivered using Apple iPads® and SmartHunts' Apps that utilizes text messaging, audio, video, FaceTime®, QR Codes, iMovie®, social media, and GPS tracking. SmartHunts are a combination of adventure, sightseeing, gaming, laughter, and teambuilding. Their apps even create a movie, on the fly, of every SmartHunt, so it's ready playing on the big screen when groups arrive back to their hotel ballroom. Best Corporate Events and SmartHunts are members of ADMEI, MPI, ISES, and SITE and sell their programming direct and through In-house Corporate Planners, Meeting & Event Planners, DMCs, Meeting and Incentive companies, and Hotels.

Please visit www.bestcorporateevents.com for more information.

Mr. Flynn can be contacted at 727-698-6970 or scott@bestcorporateevents.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.