Editorial Board   Guest Author

Ms. Keller

Chaunsea Keller

Executive Vice President, EproDirect

Chaunsea Keller is the Executive Vice President for EproDirect.  She has over 22 years of experience in the hospitality sales, public relations and marketing field, and has been with EproDirect since 2004. 

Prior to EproDirect, Ms. Keller was on-property with Hotel Phillips, Fairmont Hotels & Resorts, and IHG.  Her role allows her to see daily interaction between hospitality suppliers and meeting planners; therefore, is a good gauge on the meetings industry as a whole. 

Ms. Keller has served on various Board of Directors, including MPI, HSMAI, SGMP and is currently serving on the Board of Directors for the Nacogdoches County United Way.  She has been published countless times, and has had the opportunity to be a featured speaker in many workshops, panels and advisory councils, specifically focusing on the meetings industry. 

Please visit http://www.eprodirect.com for more information.

Ms. Keller can be contacted at +1 405-233-1033 or chaunsea.keller@eprodirect.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.