Editorial Board   Guest Author

Ms. Miller Sander

Dawn Miller Sander

Partner, Conflict Transformation Associates, LLC

Dawn miller Sanders is a partner at Transformation Associates, LLC. As a conflict transformer, mediator and ombudsman Dawn Miller Sander assists teams and leaders on their journey of developing new and effective communications skills, especially skills important to moving through conflict. These skills positively affect organizational results, team members' morale, personal lives, and the related human and organizations costs. Leaders and their teams who embrace this work experience lasting long-term benefits in all areas of their lives. They are empowered with new tools and techniques and are further equipped to create a positive and rippling effect on those in their path. The practice of conflict transformation is a new and emerging concept in the public and corporate sector; however, it has been used by ombudsmen, mediators and alternative dispute resolution practitioners (ADR) for many years to bring peace to the world. Dawn graduated from Eastern Mennonite University's Center for Justice and Peacebuilding with a MA in conflict transformation. Having her degree and twenty plus years as a sales leader at AT&T, she made the decision to bring conflict transformation tools to organizations. Dawn opened Conflict Transformation Associates, LLC in August 2012. She and her business partner bring Conflict Transformation tools and a unique, fun and powerful learning approach to their clients.

Please visit www.transformationllc.com for more information.

Ms. Miller Sander can be contacted at dawn@transformationllc.com

Coming up in September 2020...

Hotel Group Meetings: Demand vs. Supply

It is a great time for hotel group meetings. It is expected that once again this sector will grow by 5-10% in 2020, partly due to the increasing value of in-person group meetings. Because people now spend so much time in front of their screens, face-to-face interactions have become a more treasured commodity in our modern world. Plus, the use of social media reinforces the value of engagement, discussion, conversation, and networking - all areas where group meetings shine. Despite this rosy outlook, there is a concern that demand for meetings far exceeds the supply of suitable venues and hotels. There are very few "big box" properties with 500-plus rooms and extensive conference facilities being built, and this shortage of inventory could pose a serious challenge for meeting planners. In addition to location concerns, the role of the meeting planner has also evolved significantly. Planners are no longer just meeting coordinators - they are de facto travel agents. Cultural interactions, local dining, experiential travel, and team-building activities are all now a part of their meeting mix. Plus, they have to cater to evolving tastes. Millennials are insisting on healthier venues and activities, and to meet their demands, hotels are making yoga breaks, fresh-pressed juices, plant-based diets, state-of-the-art gyms, and locally-sourced menus available. Millennials are also insisting that meeting venues practice Corporate Social Responsibility, which means upholding sustainable and ethical values; investment in the local community; health and well-being of employees; and general business practices that reflect being good citizens of the planet. Finally, there is a growing trend to merge meetings with other local events, such as music festivals, sporting events, and cultural attractions. The December Hotel Business Review will report on issues relevant to group meetings and will document what some hotels are doing to support this part of their operations.